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"The staff was very professional and welcoming. Rooms were clean and comfortable. Breakfast & happy hour was nice to chat and meet other travelers"

"This is the only Onsen-hotel located near the Nagano station. "

"Excellent Ryokan. Breakfast and late night sake tasting included free. Very short walk to excellent local restaurants and train station. Very easy to access for tourists"

"Great stay, 10/10 will do again. The staff was particularly accommodating when we needed to make arrange to leave sooner than we originally intended. Extremely grateful. "

"トイレが、洋式少なく和式だけの階あり、感想室もスキーブーツを置いておくと取られそうなオープンな感スペース、室内まで持っていく手間必要でした。"

"お風呂が古いけど綺麗だった。朝のおそばがバカウマだった！！！！"

"We loved our stay at the Hakuba Tokyu Hotel! We only had 2 nights in the area but wish we could have stayed longer. The hotel provides a free shuttle to the Happo One Gondola (and other ski resorts if necessary) and to the train station - very helpful! It is in an excellent location - close to the Happo One Gondola and plenty of places to eat. We ate in the hotel itself and the food and service were excellent. The onsen was incredibly clean and relaxing. We would definitely recommend this hotel...

"Clean, comfortable hotel in an ideal location. The breakfast buffet includes a lot of traditional Japanese dishes and is just outstanding. "

"Shuttle bus is provided for people would like to ski. onsen also great in there ."

"Very close to the Nagano station and shops. Super convenient and great amenities too."

"Great accommodation and service"

"Got to the place pretty late and was expecting to just ramen in myself but I was welcomed by Mike at the parking lot to pick my luggage to my room! Thankful to have Leo and Mike to cook BBQ for me! Dinner was just next level❤️ great stay that feels like HOME! Thanks to Mike recommendation, my intinery is set for the next 2 days ! "