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"There is a strong musty smell the moment the lift open on the 7th floor. The safe didn’t work. At 11.15pm and I was still wide awake, The loud music downstairs is still banging away. The noise level is insane. It’s impossible to get any sleep. I am staying in the seventh floor and it is so loud you can feel the vibration. "

"The checking-in process is not well coordinated and the booking was a mess. St Nomad Hospitality said it was cross booked between Traveloka and Expedia. I’m totally unhappy about it. Secondly, the St Nomad person contacted and pestered for deposit and other cost day and night prior checking in. Again, this experience was unnecessary and certainly didn’t expect from Expedia bookings. Upon checking-in we found the kettle was not working, water heater needs to be switched on an hour and half before...

"Very kindly host, give many travel tips, respond quickly to our questions, nice location. "

"Absolutely regret booking a room here. The block of serviced apartments have units owned by different entities, and the entire building looks seedy. No reception in lobby. Called when we arrived and when no one turned up to take us to our room after 10 minutes, security told us to call again. When I did the man on the phone shouted at me and told us to just wait. Red flag #1. When we got to our room, things went downhill real quickly. I don't mind if the room is dated, but this place looked like...