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"Lovely room and facilities and lovely welcoming staff"

"Had a great stay. Friendly staff. Lovely room. Only grumble was that the pool can be full at times and there was no towels as promised so we had to use room towels, which were not replaced despite asking. "

"The room was great. Staff were helpful and friendly. "

"Very comfortable and clean room with a fabulous breakfast. Very quiet too considering you are at a major rail station."

"Clean room comfortable staff and a good breakfast "

"I stayed 23/12/25 - 29/12/25. The hotel as a whole was excellent. Although there are no hot drink facilities in the room, the reception staff are there to assist 24/7! They supplied hot drinks whenever required, and were giving out biscuits and shortbread over Christmas too! I had breakfast on Christmas Day, but ate out on the other mornings. It was ample for a Continental breakfast. The only thing I would like to see improved in the room would be to have a comfy chair or two. There was a kind of fishing chair, and a hard stool with a back which was kept fixed to the wall. Neither of these chairs were comfy for very long. I ‘borrowed’ a chair from the breakfast/dining room, which was fine and very comfy for watching tv during the evenings. The bedding and towels were changed every three days. The towels were huge and very soft. Thank you for a lovely stay! Kind regards, Angela "

"Excellent location, friendly staff, and comfortable room."

"Amazing breakfast with loads of choice and piping hot. "

"The front desk staff were very helpful and welcoming "