Independence Vacations

"I rarely leave negative reviews, but this stay was honestly one of the worst hotel experiences I've had. I booked my room almost two weeks in advance and requested a top-floor room before check-in because I'm a light sleeper. When we arrived, the front desk told us every top-floor room was sold out, so we were placed on the first floor. What really bothered me was seeing guests who checked in after us getting rooms on the top floor. That made it feel like our request and early reservation...

"The first room we got was right above the pool and smelled horribly of chlorine and cleaner. We asked for another room and were told they didn’t have any but were eventually given another room. The hot tub jets did not work and there were no towels. Their pancake maker was broken and they didn’t have bacon and sausage and gravy like they said they would. However, I feel they were short staffed. There was only one clerk and one person handling the breakfast. It was still a nice stay and the beds...

"Everything was extremely nice. Breakfast was more than cereal and fruit there was a hot meal and other options. Very pleased and would stay there again."

"Room was clean but appeared to need some TLC on the maintenance. Staff personnel were great."

"No meat or egg for breakfast!!!! Room was poor condition, Smelled! Clip scents on ac,fabreezed room! broken lamp,sticky floor,housekeeping doesn't mop! Cracked shower liner, base molding poor,unstuck. microwave was horrendous and old! Auto on by movement light woke me alot up,dumb! HALL DOOR KEPT US UP THE CLOSER WAS BROKE SO IT SLAMMED,THE MANAGER DIDN'T DISCOUNT MY STAY FOR ANY OF THIS!"

"Staff was very friendly, location was very nice. The only downside was the lack of insulation; I could hear everything in the hallway and the room next to me."

"Perfect for a family trip. Plenty of kid approved food and clean swimming pool and hot tub."