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We had slight difficulty in finding the keys to the room. However, the room was clean and the breakfast was excellent.

The place is in a beautiful area, the couple that own it are the nicest people -very accommodating . The rooms are clean but much older decor . Pictures of the area around

Reserve this hotel. Regardless of your financial situation, stay at this hotel. Take out a loan if you need to. It’s an singular experience that provides the feeling of a second home. Hospitality gets thrown a lot these days. Only a few know what the word truly means. Suvretta House is the very top in service. Guiseppe and Andrea are absolute class. Even the lady in the Zegna boutique and those in the Spa are world class. This is a hotel worth traveling for.

We had a standard double room with balcony furnished in alpine-style. It was clean, bright and comfortable. The exceedingly friendly and hard-working hosts provide the real plus in staying here, however, with great service in all regards. The included breakfast was very good, and taking some of the food to make your picnic lunch was encouraged with plastic bags made available. Although not officially part of a hotel review, I can say that dinner at the hotel was excellent.

Amazing!!! Overall the nicest hotel and experience at a hotel I have ever had, and I typically book 5 star hotels.

The hostess is super friendly and the breakfast was wonderful. Best place to stay in Rattenberg.

Alexandra, Ava, and the entire staff were the best! Very friendly and helpful for everything we needed and wanted to do in Passau. The hotel location was perfect and in a quiet part of town. Highly recommend!

Room with the view was breathtaking… WOW! Room was clean, spotless, and amenities fully stocked and service was exceptional. I will definitely recommend and stay again.

Every thing perfect

Loved the breakfast menu at the neighboring restaurant purchased with hotel stay. Staff very accommodating and easy to work with.

The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.

Good location, friendly team

Clean Room and helpful staff.

Beautiful viiew of the tallest mountain in Germany. Close to central station but located in old city. Loved it!

Excelente estadía, hermosas vistas y muy buen desayuno !