In Inverness City Centre near the historic castle, Best Western Inverness Palace Hotel & Spa offers an eco-certified upscale experience. Guests rejuvenate with treatments at Sleeping Beauty Spa while appreciating practical amenities like free self parking and a computer station.
View all photos for Comfort Room, 1 Double Bed, Non Smoking
Comfort Room, 1 Double Bed, Non Smoking
8.68.6 out of 10
Excellent
40 reviews
(40 reviews)
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Executive Room, 1 Double Bed, Non Smoking (View)
Executive Room, 1 Double Bed, Non Smoking (View)
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Comfort Room, 1 Twin Bed, Non Smoking
Comfort Room, 1 Twin Bed, Non Smoking
8.48.4 out of 10
Very good
6 reviews
(6 reviews)
1 bedroom
Sleeps 1
1 Twin Bed
View all photos for Comfort Room, 2 Twin Beds, Non Smoking
Comfort Room, 2 Twin Beds, Non Smoking
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Executive Room, 2 Twin Beds, Non Smoking (View)
Executive Room, 2 Twin Beds, Non Smoking (View)
8.08.0 out of 10
Very good
1 review
(1 review)
Sleeps 2
2 Twin Beds
View all photos for Family Room, 2 Double Beds, Non Smoking
Family Room, 2 Double Beds, Non Smoking
28 sq m
1 bedroom
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)
Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)
9.09.0 out of 10
Wonderful
9 reviews
(9 reviews)
23 sq m
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Standard Family Room
Standard Family Room
Sleeps 4
View all photos for Executive River Double Room
Executive River Double Room
Sleeps 2
View all photos for Executive River Twin Room
Executive River Twin Room
Sleeps 2
View all photos for Standard Twin Room
Standard Twin Room
8.08.0 out of 10
Very good
1 review
(1 review)
Sleeps 2
View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking
1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking
Sleeps 2
View all photos for Standard Single Room
Standard Single Room
Sleeps 1
View all photos for Small Cosy Double Room
Small Cosy Double Room
Sleeps 2
About the neighborhood
Located on the riverwalk, Inverness Palace Hotel & Spa, WorldHotel Distinctive is in Inverness City Centre, a neighborhood in Inverness with great shopping. The area's natural beauty can be seen at Merkinch Local Nature Reserve and Merkinch Local Nature Reserve, while Eden Court Theatre and Inverness Museum and Art Gallery are cultural highlights. Inverness Botanic Gardens and Inverness Leisure are also worth visiting. Visit our Inverness travel guide
8 Ness Walk, Inverness, Scotland, IV3 5NG
What's nearby
Inverness Castle
2 min walk - 0.2 km
Inverness Cathedral
3 min walk - 0.3 km
Eastgate Shopping Centre
4 min walk - 0.4 km
Victorian Market
4 min walk - 0.4 km
Inverness Visit Scotland Information Centre
3 min walk - 0.3 km
Getting around
Inverness Station
11 min walk
Inverness (INV)
22 min drive
Restaurants
McDonald's
4 min walk
Johnny Foxes
2 min walk
Xoko
4 min walk
Number 27
5 min walk
Grain & Grind
2 min walk
About this property
Inverness Palace Hotel & Spa, WorldHotel Distinctive
Upscale hotel near Inverness Cathedral
Near Inverness Castle, Inverness Palace Hotel & Spa, WorldHotel Distinctive provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Indulge in a massage, a body wrap, and a body scrub at The Pretty Woman Spa, the onsite spa. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An indoor pool
Free self parking, plus valet parking (surcharge)
Buffet breakfast (surcharge), an electric car charging station, and express check-out
Express check-in, meeting rooms, and a TV in the lobby
Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 110 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi.
More conveniences in all rooms include:
Bathrooms with eco-friendly toiletries and tubs or showers
LED light bulbs, baby baths, and electric kettles
Awards and affiliations
Eco-Certified Property
This property participates in the Green Tourism Program and REST, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Similar properties
The Glen Mhor Hotel and Uile-bheist Brewery & Distillery
The Glen Mhor Hotel and Uile-bheist Brewery & Distillery
Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
Brasserie
Things to do
Bicycle storage
Full-service spa
Gym
Indoor pool
Sauna
Steam room
TV in common areas
Family friendly
Baby bath
Children's games
Indoor pool
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
323 square feet of conference space
Business center
Computer station
Meeting rooms
Outdoors
On a river
Full-service spa
2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 30 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
Valet parking fee: GBP 10 per stay
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness
Frequently asked questions
Does Inverness Palace Hotel & Spa, WorldHotel Distinctive have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.
How much does it cost to stay at Inverness Palace Hotel & Spa, WorldHotel Distinctive?
As of 30 March 2026, prices found for a 1-night stay for 2 adults at Inverness Palace Hotel & Spa, WorldHotel Distinctive on 19 April 2026 start from AED 672, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Inverness Palace Hotel & Spa, WorldHotel Distinctive pet-friendly?
Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Inverness Palace Hotel & Spa, WorldHotel Distinctive?
Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Inverness Palace Hotel & Spa, WorldHotel Distinctive?
Check-out is at 11 AM.
Where is Inverness Palace Hotel & Spa, WorldHotel Distinctive located?
Located in Inverness City Centre, this spa hotel is steps from Inverness Museum and Art Gallery and Inverness Castle. Inverness Cathedral and Inverness Visit Scotland Information Centre are also within 5 minutes. Inverness Station is 11 minutes by foot.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Inverness Palace Hotel & Spa, WorldHotel Distinctive Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The best hotel on our Scottish travels. Room was spacious, clean and comfortable. My wife who is not very mobile found movement around the hotel excellent for her needs and staff helped in ensuring diable parking available Dinner and breakfast service and food choices also excellent.
All perfect apart from booking our meal in the evening in the restuarant .I booked the meal the guy in the bar wrote it down but on arrival in the evening the staff had no record of our booking .Eventually we did get a table but i noticed others were turned away for the same reason .What i will say is the restuarant staff were excellent and pulled out all the stops for us .I always tuse the Palace Hotel but this did not go down well .Of course the meal was excellent .
Staff at restaurant were lovely especially the young guy who was doing accountancy at Aberdeen University .
Joanna
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Donna Marie
22 January 2026
Liked: Property conditions & facilities
The staff were lovely and very helpful, upon arrival we were give the wrong room we had asked for two single beds and were give a double room so had to request the change instead a porter was sent to part the beds on doing this there was fruit and chocolate behind the bed
Was the loveliest room of our honeymoon through the highlands. We really enjoyed staying here.
Solomon
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Remo
7 January 2026
Liked: Cleanliness, staff & service, amenities
Alles in allem ein tolles Haus. Leider nicht ganz unser Geschmack. Darüber lässt sich bekanntlich streiten. Es war soweit alles gut für uns. Sind aufgrund der extremen wetterbedingungen früher abgereist. Der Aufzug war leider defekt. Für uns ok, für ältere Leuten sicher ein größerer Act. Sowas kann man vor Anreise kommunizieren. Trotzdem danke für die Erfahrung bei euch. Grüße
Remo
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Maria
4 January 2026
A staff member in the bar area Atena I think her name was !!
So helpful and happy great worker.
We were so happy with our stay . We had dinner at the restaurant there one night and it was very good . Also they were so kind when they had to get into the room for a repair. They went above and beyond to be considerate. We loved the view of the castle from our room also.
Had a lovely stay in this hotel. The room was very clean and well appointed. The front desk staff were very friendly and accommodating. The location was superb for exploring the City. Wouldn’t hesitate to recommend!
Arrived early, and staff were lovely immediately.
Meal in evening was so nice, and staff efficient and friendly.
I didn't use the pool facilities this time, but would recommend based on previous stay.
Breakfast buffet excellent.
Excellent location.
Parking issue quickly resolved.
Highly recommend!
Dolina
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Clare
28 November 2025
Liked: Amenities
A very comfortable and clean hotel, ideally located for central Inverness and beautifully decorated for Christmas when we stayed. The leisure facilities were much appreciated and staff throughout the venue are friendly and helpful,
The hotel is nice with great amenities. The area around the hotel is great with both cheap & fancier restaurants, bars, coffee shops, grocery & convenience stores, and novelty/clothing stores. The castle was not open during my stay, unfortunately, but the proximity from it to the hotel is ideal. The front desk, bar, and restaurant staff were all very cordial.
The main issue I had with the hotel was its squeaky floors -- possibly a cold-weather event in Scotland as I faced this a couple times before in other cities. The morning I was checking out and packing, the guest below me came up to request I stop moving about my room because he was hearing my walking-about! Not an ideal experience there.
Clyde
Stayed 3 nights in Nov 2025
Verified
6/10 Okay
Amber
22 November 2025
Hotel is right next to river ness. Near plenty of food and coffee shops. About a 10 min walk to the train station.
Hotel is old and needs updating, especially for the nightly rate. My room was also pretty far away from lobby/main building. Lots of hallways and doors to go through to get to my room. If not for the closeness to the train/ rabbies pick up location it would be less stars.
From the moment we arrived at the hotel, our weekend getaway felt truly special. The hotel’s location is unbeatable, nestled right by the river, with stunning views of Inverness castle and just steps away from the high street, fantastic restaurants, the Cathedral and plenty of places to explore. The hotel itself was beautifully decorated for Christmas creating a warm and festive atmosphere from the spectacular entrance with its high windows and inviting fireplace. Our room in the turret was cosy and confortable and waking up to beautiful views of the castle was an absolute highlight! We made the most of the hotels amenities including the swimming pool and the jacuzzi! Although we didn’t book any spa treatments the spa area looked truly luxurious and inviting. What made our stay truly memorable was the outstanding service form Louise at the reception. She greeted us with a beaming smile, shared jokes and made us feel genuinely welcome form the start. Louise provided helpful info about the hotel and the city answering all of our questions with enthusiasm and care.
Ioannis
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Alan
16 November 2025
Liked: Cleanliness, staff & service, amenities
Excellent service
Alan
Stayed 2 nights in Nov 2025
Verified
8/10 Good
Bonnie
13 November 2025
Liked: Cleanliness
Wonderful location
Bonnie
Stayed 2 nights in Sep 2025
Verified
8/10 Good
Henrik
12 November 2025
Liked: Staff & service, room comfort
morgenmaden er buffet, men med meget hjælp fra personale. God klassisk skotsk cooked breakfast med kvalitet. Hotellet gammelt og traditionelt, men godt. Spa tilbygning jeg aldrig så.