"We needed a hotel near Columbia Univ. and were very disappointed with our stay at this hotel. We had 2 rooms which were very expensive especially since this has a 4 star rating. If we needed to use a microwave it was located on a different floor but at least there was no charge. If we needed a small refrigerator (an additional charge) they also were on a different floor.
One room didn't have a closet, only one rod perpendicular to the wall with a few hangers in the bathroom. The concrete looking floor had stains all over and no carpet whatsoever in one room. Just a runner at the foot of the bed in the other. The corners were full of lint and cobwebs behind the curtains on the window sills. The restaurant was very expensive with not a very varied choice on the menu, especially for teens and children. We will never stay there again or recommend it. However, staff was very nice."