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"Clean room and friendly staff"

"The evening staff during my check in was awesome! Facial expressions means alot the young lady was very polite and helpful! I will stay here every time im in Lake Charles!"

"Staff are really friendly, rooms are clean. Location is awesome. Definitely was here again."

"Questioning the cleanliness practices. Shower walls and around side and bottom of shower mold that could easily be avoided if properly cleaned between guests, or at least once a week. Made me leery of standing on floor of shower. What possible germs might be the result of not sanitizing? One bath towel. No shower soap in dispenser. Obviously not being cleaned by room personnel, nor being under the oversight of a supervisor. Toilet bowl not stable to the floor. "

"I had a wonderful stay at The Marco Hotel. The room was lovely, with a stunning view of the lake that made the experience even more relaxing. The bed was extremely comfortable, ensuring a great night’s sleep. What truly stood out was the excellent service — Andre was incredibly accommodating, and his hospitality made me feel right at home. His attention to detail and warm demeanor elevated my stay. Highly recommend this hotel for anyone visiting Lake Charles!"

"Everything spotless!!! Peaceful!!! The entire staff was amazing and they treated me as family!!!! I give them 1000000 stars!!"

"Hotel staff were helpful and the room is clean, amenities are great"

"What you would expect from a Casino resort. Rooms are clean and comfortable plenty of restaurants and bars and of course the casino. "

"Great"