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"Always clean and tidy. Front of house always helpful and welcoming. "

"Brilliant 👏 From the moment we arrived we was warmly welcomed by friendly staff everywhere. So clean and tidy everywhere even the grounds around the place was shining. The food was amazing which we ate alot of. Definitely recommend and Definitely coming back "

"Clean, tidy and on Colchester high street, so a perfect location. Breakfast was served in the hotel opposite, was great. "

"Lovely large car park upon arrival, very grateful! Met by very pleasant and friendly hotel staff. The room was very clean and comfortable. Everything I needed was there, any questions I had were answered quickly by the staff in a friendly manner. I was out for the evening and was greeted warmly by the reception staff upon my return, asking if I had had an enjoyable evening. This was lovely. Self serve breakfast in the morning was served in the restaurant which was spotless. The food was plentiful and hot. Plenty of tea, coffee and fruit juices. A lovely relaxed stay and would highly recommend. Very good value for money."

"Room was clean. Staff very polite and helpful. Breakfast was average. Evening meal was very good. Couldn’t get any cold water in our room-it was warm or hot only."

"This was a 1-night stay for work. I was in room 220 which was a long walk from reception. Car park was free, but at the front of the hotel, filled up quickly. The room however was huge as was the ensuite. TV and Wifi okay. Decor a bit dated. Staff were friendly and helpful."

"Big room, very clean and tidy. Really lovely and quiet place "

"A clean hotel and a pleasant stay for 2 nights. Parking is extremely limited but the West End Road car park is only a short walk away and both reasonable cost and easy to pay via the MiPermit app (which will give you a Vat receipt afterwards). The buffet style breakfast was good and the hotel was very clean and the staff helpful."

"The stay was good, but one day I come to the hotel and they had taken all my belongings from my room down to the reception. They could not explain why they had done this, I find that very strange, I was not checking out that day. I find it strange that people can’t say sorry when they have done something wrong, a bit dissapointed about that. Rest of the stay was very good."