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Hotel Chasa Sulai

4.0 star property
Skiers and spa-seekers find their perfect mountain retreat at this hotel, with shopping and dining options just steps from the front door.

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Hotel Chasa Sulai, in a shopping district, offers upscale accommodations with a coffee shop and bar. Guests can ski, snowboard, zipline, or explore hiking and biking trails. The Sulai Spa is perfect for unwinding, and the attentive staff ensures everyone feels welcome.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping

About this property

Hotel Chasa Sulai

  • Upscale hotel in a shopping district
  • Consider a stay at Hotel Chasa Sulai and take advantage of a terrace, a shopping mall on site, and a full-service spa. Hit the slopes at this hotel offering downhill skiing, cross-country skiing, and ski passes. For some rest and relaxation, visit the sauna or the steam room. Enjoy onsite activities like snowboarding, hiking/biking, and ziplining. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
    • Snow sports gear, a bicycle cleaning area, and luggage storage
    • Smoke-free premises
  • Room features
  • All guestrooms at Hotel Chasa Sulai have thoughtful touches such as laptop-friendly workspaces and separate sitting areas, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Showers, free toiletries, and hair dryers
    • 40-inch flat-screen TVs with cable channels
    • Separate sitting areas, heating, and daily housekeeping

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Chasa Sulai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 8 per night.

What time is check-in at Hotel Chasa Sulai?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Hotel Chasa Sulai?

Check-out is at 10:00 AM.

Where is Hotel Chasa Sulai located?

Located near the slopes, this Ischgl hotel is in the mountains and within a 15-minute walk of Silvretta Cable Car, Ski Lift A3 Fimbabahn, and Pardatschgrat Ski Lift. High-Bike Testcenter Paznaun and Silvretta Therme Ischgl are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 14 out of 16 reviews
Rating 8 - Good. 2 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

Verified

10/10 Excellent

Boguslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Great place at the right price, highly recommended! Fantastic family run hotel!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Alf

Liked: Cleanliness, staff & service, amenities
Allt var toppen; mottagandet, rummen, spa, frukostbuffé (en Nutella-maskin…) städning - ALLT!
Frukostbuffé i toppklass!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt

Rent, pænt, komfortabelt med god morgenmad og venligt personale
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale Lage, schöner Wellnessbereich, nettes Personal, gutes Frühstück.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gastvrijheid, ik voelde me vanaf het begin welkom. Daarnaast ligt dit hotel in een fantastisch wandel-en skigebied. De kamers zijn netjes en er zijn goede bedden.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Würde immer wieder dort buchen und können es nur weiterempfehlen!
Verified

8/10 Good

Nikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein schönes Hotel mit sehr netten Personal. Das frühstück war super und das Zimmer war auch sehr ordentlivh eigerichtet und hatte ein bequemes Bett. Zum weiter empfehlen. :)
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍😊
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Takehiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Ralf

Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Bertholet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Miroslaw

Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019