Find all hotels by Palladium in Isla Contoy

"If you're American, expect American food, drunk, mouthy, loud and trashy clientele. Upon check in, the atmosphere''s obnoxious behavior was so overwhelming, the concierge immediately noticed, we were of a different caliber. He transferred us to another RIU and secretly informed the Manager that it was my birthday week. Goodies awaited in our room upon arrival at RIU Latina. "

"Food service was a little slow. "

"This place was absolutely magical. From the service to the rooms, the food, and the beach—everything was incredible. I don’t usually go all out writing reviews, but this place truly deserves it. The food was outstanding. El Mar restaurant was absolutely delicious, and breakfast every morning was amazing. The drinks were fantastic too—top-shelf alcohol and beautifully crafted cocktails. But what really made the experience special was the people. A big shoutout to Manuel and Alberto, who were incredibly kind and made us feel so welcome. From the moment we arrived to the craft cocktail we had when we first got there, every detail was just perfect!! Just FYI… this place is not for the ones looking to party but rather for those who want to relax and enjoy the quiet!! "

"Beautiful view of beach"

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"We were worried the resort would feel small compared to others we’ve been to, but it was the perfect size. We had our favorite pools and beach spots, and never a problem getting loungers and service. We enjoyed the pool bar by day and the theater in the evenings. Shows were a little predictable but the atmosphere made up for it. We had amazing service in the buffet from Esly who remembered our drink orders and group members so we always got to sit together. Everyone is friendly but Esly hugged us like she genuinely appreciated our time. Not a ton of variety in the evenings for food, but also nice not having to worry about reservations. My one complaint is that they don’t have room key bracelets. We enjoy that convenience. Would still go back for sure!! Best beach area we’ve ever been to in Cancun, and best fish tacos poolside in my life. Worth the trip back for those alone!!"

"Nice resort"

"Beach view was obstructed . Other than that everything was perfect. "

"The property was absolutely wonderful. From the moment you arrive you are treated like a celebrity, with fresh cool towels to wipe down with, check in was a breeze, the use of a bracelet for room access and purchases is so nice and worry free. The rooms are spectacular with amazing views, fully stocked mini fridge, and lots of space to move around. The staff was absolutely wonderful, always passing with a smile, a hand over their heart and a "Buenos Dias". The food was mostly amazing (some exceptions, but that can likely just be chalked up to personal preferences, overall food is a definite 9.5/10). The only thing I would say would be nice is a bit more in the way of nightlife and entertainment, but if that isnt your thing and you prefer to just relax and maybe watch some TV or a movie at night, you will love this place. A big thank you and kudos to our 2 favorite staglff members from the week, Daniel at the poolside bar who was always friendly and made amazing drinks, and Ruben who was there almost every day by the pool, who was always so friendly and really went out of his way to make us feel welcome. "