Search Vacation Homes in Isla Mujeres

"Staff was overall very good and attentive to our needs and plenty of staff too. Hotel shower was very dirty which we brought to the attention of mgmt and they offered a deep cleaning that didn't make a huge difference. They also offered us a complimentary meal at their very nice Italian restaurant which did have very good food. While we could tell they maintain the property certain things looked kind of run down especially the wooden lounge chairs in the pool which should just be taken out and replaced. Food and drink quality was generally pretty high and abundant. Would be helpful to have stronger wifi throughout the property and a small business center for calls or printer hook up, etc."

"I didn't have either just went there to sleep."

"Usually water left in rooms. One day we received none and had to argue to get our water. Shouldn’t be that difficult just to get a couple bottles of water. All else fabulous! Front desk personnel very easy to work with and helpful. "

"Location is perfect! Oceanfront and far enough away for quiet evenings. Staff was friendly and very culminating to go out of their way to ensure your stay is top notch. "

"Front staff Jonathan was SUPER helpful and made the stay so much better! Location and cleanliness was great! Highly recommend "

"Great spot! A rare slice of cool in the midst of a lot of cheesiness."

"Quiet, laid back, very clean and staff was very friendly and accommodating. The room was perfect and comfortable. Views are beautiful. "

"Wonderful resort, good food a few items not to my liking but overall very good “fantastic pizza at SeaSalt” extremely friendly staff with shout outs to Lizbeth, Liza at reception, Ivan life guard” great guy”, Claudia and Karen on the beach, Juan, Javier and Alajendro at Boca, Omar and Pablo at SeaSalt, Andrea and Floberto at the pool cafe and Diego the Manager. All made our trip special."

"Staff was so warm and welcoming! They were so helpful as well, we lost our phone/wallet in the taxi when we were on our way out and Sebastian at the front desk was so kind and helpful he messaged around and was able to get it back for us. Restaurant staff was so sweet as well resort is so gorgeous and private as well barely anyone there during our stay. Only complaint I have was towels were so old they had holes/ missing fabric and sometimes came dirty. Also they haven’t changed the name of the hotel to Esplendor yet it is still Hotel Beló and we spent a good 20 min trying to find it with the Taxi only to find out the name is different from the one on Expedia. Besides that we really enjoyed our stay! The staff really are amazing and kind! "