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"Hotel excellent, room was spotlessly clean and lovely,beautiful views of the harbour, thermal pool health spa area was amazing, Luigi from the health suite was really lovely and helpful. Staff at check in were wonderful, cleaning staff wonderful. The Restaurant however let this hotel down. Which is such a shame ! The Younger waiters are in fact a credit to this restaurant. They guided us to a seat polity for breakfast and offered us a drink of coffee instead of pointing across the room to our seats (unlike the senior male waiter with glasses )and not acknowledging any way or any further. The same staff member who gave us the incorrect evening meal and billed us for the higher item we never ordered in the first place.the food was not to a 4 star hotel standard. Such a shame because as I said the rest of our stay was brilliant."

"This hotel was lovely. The view couldn’t be beat and the staff was friendly and helpful."

"Na"

"This was our first vacation in a long time because my wife has a brain tumor and can't fly, but we finally took the time to go to Lake Como because it was a place she always wanted to visit. It starts off with us booking a handicap room by accident, and to DOWNGRADE to a cheaper room, reception asked for 150 euroes. We politely declined after a long battle over why we are paying for a downgraded room and went to our room. Inside this room, the A/C is dripping loudly, and the Concierge told us this is a known issue with this room, so we then asked the reception for a different room. In this different room, there is a loud clicking noise since we enter the room every 5-10 seconds. I again call the reception and ask for a different room because now it is just a joke. They send concierge to "check" the problem, he walks in for 10sec and walk around and say he will get us a new room. The next room we are put in (still handicapped room despite us visiting a normal room that had no issues whatsoever) where the concierge visited prior to us to confirm this room is okay so we don't move a 4th time, and surprising to no one this room has the same clicking noise. I then call the reception for the 4th time asking for a new room and I told the lady it is extremely offensive that she sends someone to check if I am lying to her about the noise. She then starts to argue with me and lost her temper, which in the moment felt extremely professional of the hotel staff. The next time I called, I"

"Breakfast menu was great and views were incredible. Room was clean only thing would be if the en suite was bigger but other than that thoroughly enjoyed the stay!"

"Where do I start? We arrived to Il Perlo and were welcomed with a nice cocktail overlooking the most breath taking views of Bellagio! The staff was phenomenal! The family suite was perfect for four adults. It was spotless and provided everything we needed for a perfect stay. The hotel shuttle was so convenient to use for our trip into the lakeside town of Bellagio. If we had more days to stay at the hotel we would've booked the cooking class they have on-site which looked very fun! The breakfast that was included was perfect and our dinner was exquisite! I highly recommend Il Perlo to everyone who wants to enjoy Bellagio to the fullest!"

"The location, the staff, the amenities, the food, everything was amazing."

"This Hotel is a MUST to stay in.As you drive up you think you are in a time machine as you approach this gorgeous edifice from another century.Th...e rooms are spacious and you feel as if you are either in a castle or a museum. Staff extremely friendly and welcoming. Located only a short walk from the ferrys to the islands.breakfast was out of thos world.Fantastic choices everyday with spectacular service.This is the Hotel to choose if you are going to visit Lake Maggiore. "

"The room was lovely, and the view from the balcony over the lake was wonderful to wake up to each morning! Breakfast was delicious- loads of choice and all the food was very tasty. Staff were always very professional and friendly. We will definitely be coming back again."