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"Beautiful place and excellent service "

"I liked the authentic look and theme of the onsen. Everyone was super nice and helpful. Really enjoyed my time there and the culture. Shame it was just for one night. Oh , P.S. if you intend to use the onsen, you are expected to be in there totally nude, and washed clean before getting in. Sure it's a bit weird of a custom, but worth the experience."

"We loved our stay. It was very clean and very peaceful with gorgeous Mountain View’s and spacious rooms"

"Large clean room. Great view of Mt. Fuji and a lot of things within walking distance. Also very nice of them even after you checkout that they will hold onto your luggage. If you are going to hike Mt. Fuji the bus stop is right out front. Such a pleasant experience. "

"Recommend this property. I stayed in a riverside room. The private onsen was perfect and hearing the river water flow was very relaxing, plus the river colors are surreal. The breakfast buffet had lots of options between western and Japanese cuisine. "

"The Fujiya Hotel is a historic gem in an unforgettable setting, with a staff that is extremely friendly, competent and professional. It’s a one-of-a-kind experience with a beautiful onsite onsen, and easy access to all the best that Hakone has to offer. Definitely one of my all-time favourite travel experiences!"

"It was very clean and beautiful."

"Peaceful and fresh air, nice staff and everything clean."

"The hotel is gorgeous and perfectly located near Togendai station. Accessible by public transport, it was easy to get to from Tokyo. The rooms are perfectly suited for short stays but could be stretched for 3 or 4 days and still be super comfortable. Plenty of Instagram worthy photo opportunities, sensational breakfast and dinner. Staff are constantly helpful and wonderful. My only issue was 2 nights wasn't enough to catch everything that Hakone and the surrounds had to offer. Highly recommended."