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"From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back"

"Hotel muito bom, otimas acomodações, apenas sem isolamento acustico, muito barulho dos corredores e dos demais apartamentos. "

"We’ve been staying at this hotel for many years … so much has changed and some of it not for the better: Guests now have to pay for parking. There’s not a bar of soap in the bathroom although we asked for one a few times & finally bought our own. Not about price but concept . Shower only had shampoo & conditioner in large containers … there was no liquid soap. When we complained they replaced conditioner with liquid soap! No Wash rags available . So a simple basic need available in any inferior hotels became frustrating. Staff has changed and although we had two nice reception attendants most of them didn’t seem to care … Reason we always stay here is because it’s convenient, accommodating and previous staff went beyond the usual to make sure guests were comfortable."

"Very good and clean"

"Wonderful termal spa The city is beautiful full of shops and great restaurants "

"We really enjoyed our stay at the hotel . Very good location, ideal to go with kids. Our daughter loved the play area and swimming pool. Staff was very friendly too A bit disappointed with the dinner at the hotel restaurant and having to leave the car keys at the reception. "

"Great boutique hotel, very cozy and close to restaurants and stores. Employees are nice and helpful. It is not a luxury hotel but very clean. It makes you feel like you are out in the mountains of Northern Europe. Definitely recommend."

"Muito bom Vamos voltar "

"Breakfast, well trained staff, affordable"