1/5 - Terrible
Customer service was very bad. They would not work with me to fix a reservation problem that was not of my doing.

Very attentive and informative staff. Exceptionally clean and modern
Reviewed on 20 August 2025

Lovely experience, friendly staff, clean rooms, good breakfast:-)
Reviewed on 13 November 2025

Amazing, good spot.
Reviewed on 22 September 2025


Went from Torino to Ivrea by train then to Chiaverano to visit the town of my grandmother who emigrated to the USA in 1920
Reviewed on 17 October 2024

After visiting Ivrea Cathedral, make a plan to see the other sights and activities in Ivrea. Stroll along the lakeside or experience the area's festivals.
Find out about the history of Ivrea with a stop at Castello d'Ivrea. Amble around the area's lakeside or experience its festivals.
Enjoy an outing to Nella Cioccolata during your stay in Ivrea. Take in the festivals and mountain views in the area.
Customer service was very bad. They would not work with me to fix a reservation problem that was not of my doing.
My plane tickets were cancelled due to a pilot strike in the UK and these folks would not give me a refund even though I contacted them more than a week before the trip. Terrible customer service.
ABSOLUTELY TERRIBLE CUSTOMER SERVICE - they ripped me off!!!!!
