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"Lovely hotel, wonderful views - bar and reception staff were excellent. Lots of nice touches and features. If this were a four star hotel I'd be rating it excellent. Gripes: Breakfast had a huge range, but few coherent meals - missing basics like strawberries, bananas (most days), granola. The pool bar staff were lovely, but the cocktails were essentially 11 euro waters. It took 48 hours after requesting it for our private pool to be cleaned - despite us watching them clean pools in empty rooms. Our "skyline view" room had no view of the sky until you went out onto the terrace - the rooms are oddly nested so that your pool and terrace is elevated - so the view from your bedroom is essentially a wall. We went very early on in the season, but it felt like we were a dress rehearsal for the season. We did not take the half board option, and I'm very glad we didn't as the majority of options were buffet dining - which never feels special. We opted to walk 2kms most nights down the main road to restaurants - but appreciate few would want to be doing this, so you're either paying 15 euro taxis to get to restaurants/nightlife or you are accepting you are in one of three venues to dine your entire stay. Overall: it was a perfectly pleasant place. If you just want to switch off and be taken care of then you'll have a fantastic time. It is a 'big' hotel and so it naturally lacks some of the personal touches. It was one of the cheaper 5 stars, but still felt 4 star. "

"Excellent staff and great hitel"

"A lovely hotel, with the most welcoming staff. The breakfast was the just the best. My only wish was that we stayed for longer and whilst the weather was nicer. Thank you to all the hotel staff for making our stay special . "

"All good"

"The staff were incredible - supportive, kind and informative. The entire hotel was spotless and the food and drinks were great, absolutely zero complaints!"

"Staff were really helpful and accommodating "

"This is a really beautiful, spotlessly clean hotel with a wonderful pool. Our room was upgraded and was huge, with lovely views of the pool and the sea. We had booked bed and breakfast but had intended to eat dinner in the hotel too. Unfortunately this proved to be tricky. I am dairy intolerant and whilst the buffet was clearly labelled, the labelling used 2 different systems and it was time consuming and stressful to find options I could eat. The poolside restaurant we tried had a lovely location but again limited options for me. Staff ensured I could eat the meal provided but it seemed like less thought had gone into the guest experience for those with food allergies or intolerances. For example there were around 25 different breakfast pastries, including 3 or 4 which were gluten free but non which were dairy free. A simpler way of communicating allergy information to staff and a little more thought about guest experience for this could improve things hugely, e.g an allergy card to put on the table so you don’t end up having to constantly re explain. In the end, we ate out in Rhodes as restaurants provided a much less complex experience. There were enough breakfast options to eat but limited variety for me. "