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"Wonderful old hotel with modern spa, pool, and sauna facilities. Our Superior Room was a good size with a view over the courtyard and down the Main Street of Karlovy Vary. Staff were very helpful - English was well understood, as was Czech, Russian and Polish - and the buffet breakfast was plentiful with ample choice. Valet parking was easy. But mainly, the hotel is stately and the lobbies, corridors, restaurants and bars are bars are beautifully decorated and well maintained. "

"We had a great 2 day stay. Staff were wonderful. Spa was very relaxing. We loved the pool and sauna area. Breakfast was great, but dinner our first night wasn’t great. We ran into another guest who had stayed long term who said that was the worst night of food she’d experienced so maybe it was just an off night. The 2nd night we ate off property and had an incredible experience. Lots of great restaurants in the area. Would definitely recommend. "

"Hotel is clean, in good location, on bus routes and walking distance to old town , beautiful surroundings, quiet area. It is very convenient to have a pool with thermal water, hot tub and sauna in hotel. Food is delicious, great variety and different from day to day."

"Rooms spacious and lovely blend of old and new. Pool was closed (one of the main criteria for selecting the hotel) and irritating €15 pd charge for parking - also not clear in booking. Breakfast just about ok. Karlovy Vary a very beautiful place. "

"Very positive experience "

"An IDEAL location!!! I could walk anywhere and felt like i was in the middle of it all, yet my room was perfectly quiet. The bed was super comfortable, very nice bathroom with a great soaking tub and fantastic view from my window. The breakfast was substantial. We had a wonderful stay!"

"Very nice "

"This city is awesome"

"I love the thermal pool the most I will definitely return on this hotel"