2/10
I checked in at 6pm on Aug 20th, the hotel office building was dark with a “closed” sign
hanging in the front. I then called the office and surprisingly I could neither talk to anyone nor leave a voicemail because the mail box was full. It was upsetting that this hotel completely disregarded their customers in such an unprofessional manner. I was left high and dry and had to rearrange my hotel booking in the evening. Horrible experience ever! Would appreciate Hotel.com to link us up with reliable hotels only.
Edward
Stayed 2 nights in Aug 2022