Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Property class: 2.5

Choose dates to view prices

Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 334
AED 384 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a kitchenette, a bed, a desk, and a chair.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with two beds, a desk with a television, and a window with curtains.

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a desk with a television, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a telephone, a lamp, a television, and a dresser.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(23 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, and a couch.

Suite, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Jacksonville, Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is in a rural area. The area's natural beauty can be seen at Nichols Green Park and Lake Jacksonville, while Vanishing Texana Museum and Texas State Railroad Rusk Depot are cultural highlights. Bouncin Off The Wallz and River Run Park are also worth visiting. Visit our Jacksonville travel guide
Map
1923 S Jackson St, Jacksonville, TX, 75766

What's nearby

  • A marina with numerous boats docked along piers, surrounded by calm water and a distant bridge.
    Lake Jacksonville
    10 min walk - 0.9 km
  • A river surrounded by trees and grassy banks.
    River Run Park
    21 min drive - 25.4 km
  • A water tower with a wooden structure and a metal fence.
    Texas State Railroad: Palestine Depot
    49 min drive - 63.8 km
  • Nichols Green Park
    13 min walk - 1.2 km
  • University of Texas at Tyler
    36 min drive - 59.3 km

Getting around

  • Tyler, TX (TYR-Pounds Regional)
    44 min drive

Restaurants

  • McDonald's
    3 min drive
  • Chicken Express
    13 min walk
  • Whataburger
    3 min drive
  • Taco Bell
    3 min drive
  • Chick-fil-A
    3 min drive

About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

  • Hotel in a rural location
  • A free breakfast buffet, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG. Free in-room WiFi and a 24-hour business center are available to all guests.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self parking
    • Express check-out, a banquet hall, and a 24-hour front desk
    • 1 meeting room, a vending machine, and a TV in the lobby
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 65 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
  • Other amenities include:
    • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
    • Bathrooms with hair dryers
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/closets, refrigerators, and microwaves

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  • Free WiFi
  • Air conditioning
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The price is AED 297
AED 341 total
includes taxes & fees
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Frequently asked questions

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

As of 26 October 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG on 23 November 2026 start from AED 334, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG located?

Situated in a rural location, this hotel is within 1 mi (2 km) of Nichols Green Park and Lake Jacksonville. Bolton Park and UT Health Jacksonville are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 458 out of 761 reviews
Rating 8 - Good. 183 out of 761 reviews
Rating 6 - Okay. 60 out of 761 reviews
Rating 4 - Poor. 32 out of 761 reviews
Rating 2 - Terrible. 28 out of 761 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the breakfast was nice.Also
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good bed, clean room and good breakfast
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was just ok. The usual help yourself type. Not very appealing. Coffee was good, room was quiet and comfortable.
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

We stayed 4 nights. The only time we got fresh towels was when we went to the front desk and asked for them. When we left, every towel we had used was in a pile on the bathroom floor. I pointed this out at checkout, the person and the counter did not apologize, just tried to explain something about a room service schedule, and would have to see who was supposed to be taking care of our room... That is an internal issue, and has nothing to do with being accountable for the lack of guest care. Do better...
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite go to when in Jacksonville. Beds are super comfy and rooms are clean and quiet. Staff is always friendly
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self parking, breakfast, clean rooms and staff are outstanding.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot gets full quick but other than that it was a very clean and nice stay. Employees are extremely helpful and nice . We got a greats night sleep !
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and nice and cool
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
房间设施有点陈旧，里面有点老房子的味道。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Very clean, great breakfast, wonderful water pressure. The only negative thing would be the bed was hard as a rock. But everything else was smooth sailing
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goof property...clean and quiet....good staff. No snacks available (Bummer)
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very clean and comfortable!
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled moldy EVERYWHERE and there was mold EVERYWHERE. Came home to our entire suitcase smelling moldy
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best water pressure I have ever had at a hotel.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good one night stay, the t
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and professional.The breakfast on time and everything you could want for also.Overall definitely a good choice!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff let me park my new motorcycle by the front door to protect it from really bad weather and hail
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
lobby was under construction.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. No outside noise. Property was great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very friendly. The room had a faint smoke smell. The elevator made a very loud noise.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
The room was clean and spacious.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great toom
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Amenities
I thought I had found a place to always stay in Jacksonville. However, this trip has made me rethink that. It all started with the receptionist telling me she was including a blue card with my room key that would open the side doors. We came in late Friday night and had to park on the side, I thought, that's ok I can open this side door and not have to walk around to the front. The blue card didn't work. So we go up to the room to take a shower and turn in for the night. Then, no hot water. The next morning I get up and there is one coffee pod that was med roast, the others were all decaf. We spoke to one of the girls cleaning the rooms and she said she would put some coffee in the room. She did do that, she didn't change sheets or make the bed, just coffee, there was no kleenex either but that's all she agreed to I suppose. So I check my email Sunday morning and I got a message to check out online. That didn't work either. I go down to the front desk to check out and was presented with a bill after I already pre paid online. I rarely write bad reviews, but for the prices nowadays, I was very disappointed. I most likely will be looking elsewhere on our next trip to Jacksonville.
Stayed 2 nights in Feb 2026