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Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

2.5 star property
Travelers wake up refreshed after a peaceful night at this hotel, where they can energize with a morning workout or enjoy a refreshing swim in the pool.

Choose dates to view prices

Located in a rural setting, Holiday Inn Express Hotel & Suites JACKSONVILLE offers a hearty breakfast and practical amenities. Guests can exercise in the gym, swim in the pool, use WiFi 24/7, and enjoy express check-out and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 342
AED 393 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG on 31 May 2026 start from AED 342, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG located?

Situated in a rural location, this hotel is within 1 mi (2 km) of Nichols Green Park and Lake Jacksonville. Bolton Park and UT Health Jacksonville are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 428 out of 709 reviews
Rating 8 - Good. 170 out of 709 reviews
Rating 6 - Okay. 55 out of 709 reviews
Rating 4 - Poor. 29 out of 709 reviews
Rating 2 - Terrible. 27 out of 709 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Karen

Liked: Cleanliness, amenities
The coffee was the best, the Beds and bedding were extremely comfortable. There was plenty of available parking. The employees were extremely nice.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Paul

Good room. Good breakfast. Note that pool is closed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, very clean, efficient and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and the room was very clean and presentable. I would stay there again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mason

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly. The wifi is amazing. They are remodeling some of the rooms, but the construction noise is not a problem.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
The room was clean, the staff was friendly. The breakfast was okay, gravy was a little runny. The pool was great, just wish it was heated or you had a hot tub.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stepheny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Albert

Liked: Cleanliness, staff & service, amenities
The room was clean. However, the toilet kept cycling all night and the road noise woke us up several times. The cleaning service was was noisy opening up rooms in the morning.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in and very nice and clean room.
Stayed 1 night in May 2025
Verified

10/10 Excellent

AMANDA

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was helpful and friendly. Breakfast was great
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and comfortable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

TERI

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sandra

Room was very spacious! Everything very clean. Staff was super nice!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff at the front desk
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and room was clean
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Nice, clean, comfortable rooms. I would stay again
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retiree getaway

Breakfast was sparse - however the staff seemed attentive and very polite The bed was a bit too firm for our taste - The hotel was clean , smelled great and seemed like a brand new property, although construction was happening.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast and nice room

We came here to visit family and this hotel was really nice. The AC was cool and everything was quiet and they are remodeling everything so this is good. I have only one complaint and everybody thinks differently about these things but to me the bed was a little bit firm for me. I'd still stay there again, though.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Location was close to everything I needed
Stayed 1 night in May 2024
Verified

10/10 Excellent

theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quick check-in
Stayed 1 night in Jan 2025
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Quiet. Friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

John

Very new and clean
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people were friendly, helpful and smiling!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Father’s Day!

Was great, friendly staff. Room was very clean bed very comfortable.
Stayed 1 night in Jun 2024