4/10 Poor
Mydris B.
29 May, 2024
Disliked: Cleanliness
Oh NoT Quite The “Gem” As Promised
The Gem is in Desperate need of a thorough cleaning paint repairs & new furnishings. No outlet cover in L/R & another in the upstairs B/R was hanging out of the wall a true SAFETY HAZARD. Every single towel was either dingy, stained or old, ONLY 1 towel rod. Everywhere you looked the upstairs bth/rm window, dining room & coffee table, refrigerator (dispenser), stove, dish drain, decorative pillows, L/rm chair, baseboards, banister, dwn/stairs bth/rm door, glass shower, washer & dryer were either stained, dusty, filthy dirty, or in need of repair or replacement. There were missing curtains. I can go on & on. The owner scheduled a sewer pipe replacement during our stay, it didn’t interrupt our stay, but starting @ 7:30a on a Sat morning loud music, digging & banging, it was quite nerve-racking & stressful. We were told not to use the toilet perhaps consider “poop’in & p*ss outside.” The property mgr & owner responded immediately to emails & apologized for the condition of the “Gem” & issue w/check-in, As Travelers know “apologies“ mean Nothing nor does it correct the problems during the stay especially filth as well as the misrepresentation of a property during a Holiday Wknd. BE AWARE of Ying’s properties. Very Shocked this property can list w/VRBO! Utter Disappointment!
Mydris B.
Stayed 3 nights in May 2024