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Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property
Travelers find a refreshing urban retreat at this hotel where poolside relaxation pairs perfectly with morning coffee in a convenient location

Choose dates to view prices

Southpoint Suites provides convenient laundry facilities and conference space just minutes from St. Johns Town Center. Guests appreciate the practical in-room WiFi, can cool off in the outdoor pool with shade from umbrellas, and start their day with coffee available in the lobby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 360
AED 409 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 45 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 5:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Candlewood Suites Jacksonville Southpoint by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–5:00 PM.

How much does it cost to stay at Candlewood Suites Jacksonville Southpoint by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Jacksonville Southpoint by IHG on 24 May 2026 start from AED 360, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites Jacksonville Southpoint by IHG pet-friendly?

Yes, Candlewood Suites Jacksonville Southpoint by IHG allows cats and dogs (limit 2 total) with a maximum weight of up to 45 lbs per pet. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Jacksonville Southpoint by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites Jacksonville Southpoint by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Jacksonville Southpoint by IHG located?

Located in Southside, this hotel is within 9 mi (15 km) of St. Johns Town Center, The Avenues, and University of North Florida. Daily's Place and EverBank Stadium are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 342 out of 475 reviews
Rating 8 - Good. 74 out of 475 reviews
Rating 6 - Okay. 25 out of 475 reviews
Rating 4 - Poor. 11 out of 475 reviews
Rating 2 - Terrible. 23 out of 475 reviews

Reviews

Verified

10/10 Excellent

Luis Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience from the moment of check-in, the receptionist was very friendly and quick in her service and the hotel was good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, comfortable rooms
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, up to date, spacious rooms & property! Would stay there again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large clean rooms. Staff was very friendly and it was a great location. Nearby shops and eating was very convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Candlewood Suites is a lovely hotel! The suites are quite spacious with abundant leg room. In the lobby, the pantry is well stocked with a good variety of snacks. Behind the front desk, the hotel attendant was friendly and courteous. For these reasons, I highly recommend this hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful kitchenette and remodeled rooms. Nice location close to many food options. Right off i95. Definitely would stay here again when back in Jacksonville
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodel. Very clean. Comfortable beds
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Luis Reinaldo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean room, check-in and check-out were on time and very fast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and the staff are professional and friendly. Accommodations were made due to lack of availability for the room with double bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m always pleased to stay here for the price it’s typically always clean although this time there was a dirt spots on the shower wall but nothing major. The front desk is always great
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was small and closed at 5pm but it was good enough for the kids to swim around for a couple of hours. Room was spacious and clean. Staff was nice. Had a little hiccup at check in where one of my rooms were given to someone else which cause about a 30 minute delay in getting checked in but other than that, enjoyable stay, will return
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are nice and the staff is always nice. Great value for the price of the room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay! The staff were friendly & helpful, the recent renovations felt fresh, the bed was comfortable, and the gym was well-equipped. We would definitely stay again if in the area.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Rigoberto

Liked: Cleanliness, amenities, property conditions & facilities
Good place Good location and clean rooms.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
very clean... staff friendly... good free coffee... bed comfortable... room spacious...
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern, clean, and quiet. I have a bad back so I always worry about beds. The bed was very comfortable which made it easy to sleep in. I will definetly stay here again!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The cleanest stay I’ve been to in a while. Efficient check in and out procedures. Courteous employees. I will be back.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean room, loved the kitchen and table with seats
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well appointed room very comfortable quiet and clean. Highly recommend staying here
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities
Clean,new and staff was great!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Staff, very friendly and responsive
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New ownership took ocer and the remodeled rooms and hotel are beautifully done. Excellent service from beginning to end. The staff was also very friendly and helpfull. Porsha was amazong! Free laundry and coffee are amazing! The location for me was very convenient. There are also alpt.of food optioms near by if yoi choose not to cook beautiful effecint kitchen within your rooms. I loved it so much i made another reservation to extend my stay while I'm staying in Jacksonville.
Stayed 7 nights in Mar 2026