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The Sultan Hotel & Residence Jakarta

4.5 star property
Luxury hotel with 3 restaurants connected to the convention center in Jakarta

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Photo gallery for The Sultan Hotel & Residence Jakarta

3 bedrooms, premium bedding, free minibar, in-room safe
32-inch LED TV with cable channels, TV
2 outdoor pools
Exterior
32-inch LED TV with cable channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking included
  • Breakfast available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Room, Executive Level

3 bedrooms, premium bedding, free minibar, in-room safe

Executive Room, Executive Level

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
Free minibar items
LED TV
3 bedrooms
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

3 bedrooms, premium bedding, free minibar, in-room safe

Deluxe Room

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Free minibar items
LED TV
3 bedrooms
Premium bedding
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 3 bedrooms, premium bedding, free minibar, in-room safe

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Free minibar items
LED TV
  • 150 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | 3 bedrooms, premium bedding, free minibar, in-room safe

Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Free minibar items
LED TV
  • 226 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living room | 32-inch LED TV with cable channels, TV

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Refrigerator
Free minibar items
LED TV
3 bedrooms
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

3 bedrooms, premium bedding, free minibar, in-room safe

Grand Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Free minibar items
LED TV
3 bedrooms
Premium bedding
Rainfall showerhead
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Deluxe Room

3 bedrooms, premium bedding, free minibar, in-room safe

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

3 bedrooms, premium bedding, free minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

3 bedrooms, premium bedding, free minibar, in-room safe

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

3 bedrooms, premium bedding, free minibar, in-room safe

Executive Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Three Bedroom Apartment

3 bedrooms, premium bedding, free minibar, in-room safe

Three Bedroom Apartment

  • Sleeps 6
  • 1 Twin Sofa Bed, 2 Twin Beds, 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Lanais Room

3 bedrooms, premium bedding, free minibar, in-room safe

One Bedroom Lanais Room

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Royal Suite

3 bedrooms, premium bedding, free minibar, in-room safe

One Bedroom Royal Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

3 bedrooms, premium bedding, free minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Twin Room

3 bedrooms, premium bedding, free minibar, in-room safe

Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Lagoon Suite

3 bedrooms, premium bedding, free minibar, in-room safe

Lagoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Lanais Room

3 bedrooms, premium bedding, free minibar, in-room safe

Two Bedroom Lanais Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Jln. Gatot Subroto, Jakarta, Jakarta, 10270

What's nearby

  • Balai Sidang Jakarta Convention Center - 6 min walk - 0.6 km
  • Gelora Bung Karno Stadium - 11 min walk - 1.0 km
  • Thamrin City Shopping Mall - 4 min drive - 3.9 km
  • Grand Indonesia - 4 min drive - 3.6 km
  • Blok M Square - 4 min drive - 3.9 km

Getting around

  • Jakarta Palmerah Station - 3 min drive
  • Istora MRT Station - 13 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive

Restaurants

  • ‪Sentosa Seafood Senayan - ‬3 min walk
  • ‪Lagoon Executive Lounge - ‬1 min walk
  • ‪Plataran Senayan - ‬8 min walk
  • ‪Nan Xiang Steamed Bun House - ‬7 min walk
  • ‪Peacock Cafe - ‬10 min walk

About this property

The Sultan Hotel & Residence Jakarta

Luxury family-friendly hotel near Gelora Bung Karno Stadium
Consider a stay at The Sultan Hotel & Residence Jakarta and take advantage of a terrace, shopping on site, and a coffee shop/cafe. Indulge in a body treatment, a massage, and aromatherapy at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • 2 outdoor pools
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and luggage storage
Room features
All 707 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and free stocked minibars.
More amenities include:
  • Rainfall showers, deep soaking tubs, and free toiletries
  • 32-inch LED TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Indonesian, Japanese

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Artotel Gelora Senayan Jakarta

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  • Spa
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 67 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 325,000 for adults and IDR 150,000 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Airman Lounge
  • Lagoon Cafe
  • Nan Xiang
  • Nippon Kan
  • Qi Lounge

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 750000 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 325000 for adults and IDR 150000 for children
  • Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 750000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Hotel Sultan
Hotel Sultan Jakarta
Jakarta Hotel Sultan
Jakarta Sultan
Jakarta Sultan Hotel
Sultan Hotel
Sultan Hotel Jakarta
Sultan Jakarta
Sultan Jakarta Hotel
The Sultan Hotel Jakarta
The Sultan & Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel
The Sultan Hotel & Residence Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel Jakarta

Frequently asked questions

Does The Sultan Hotel & Residence Jakarta have a pool?

Yes, this property has 2 outdoor pools.

Is The Sultan Hotel & Residence Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sultan Hotel & Residence Jakarta?

Self parking is free at this property.

What time is check-in at The Sultan Hotel & Residence Jakarta?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Sultan Hotel & Residence Jakarta?

Check-out is at noon.

Does The Sultan Hotel & Residence Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 700000 per vehicle applies.

Where is The Sultan Hotel & Residence Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within a 15-minute walk of Balai Sidang Jakarta Convention Center and Gelora Bung Karno Stadium. Pacific Place and Golden Triangle are also within 15 minutes. Istora MRT Station is 13 minutes by foot and Senayan MRT Station is 16 minutes.

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The Sultan Hotel & Residence Jakarta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 153 out of 539 reviews
Rating 8 - Good. 238 out of 539 reviews
Rating 6 - Okay. 94 out of 539 reviews
Rating 4 - Poor. 39 out of 539 reviews
Rating 2 - Terrible. 15 out of 539 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

I lilke that the hotel even when it is quite old, still keeps most of things well, i would recommend to review more their equpment at the rooms as they look quite old, but in general for the prices it was good
Stayed 5 nights in May 2025

10/10

Very good with Indonesian tradition.
Stayed 4 nights in Mar 2025

10/10

Everything
Stayed 1 night in May 2025

10/10

Very Indonesian
Stayed 6 nights in Mar 2025

10/10

Very nice location
Stayed 4 nights in Jul 2023

10/10

Very nice place
Stayed 4 nights in Aug 2023

8/10

Huge room with good price, many facilities and good vibes

6/10

The staff are friendly and helpful, excellent service. But the hotel seems too old and aged.
Stayed 3 nights in May 2024

10/10

Excellent location. You can reach any place from here
Stayed 1 night in Jun 2023

10/10

good
Stayed 1 night in Jan 2025

4/10

Very Old Hotel...
Stayed 4 nights in Nov 2023

10/10

All services and their hospitality made me comfortable and happy. If I have another chance to visit, I will choose the hotel again.
Stayed 3 nights in Jun 2023

10/10

Staffs are kind
Stayed 3 nights in Mar 2023

8/10

walkable
Stayed 2 nights in Feb 2023

8/10

Really appreciated the late check out time
Stayed 2 nights in May 2023

10/10

Staffs are very kind and generous
Stayed 2 nights in Mar 2023

8/10

Old but not round down. Very good hotel and location to access the JCC Convention Center via underground tunnel. Only 400 meters away. Very practical. Staff is very nice and accommodating.
Stayed 1 night in May 2024

10/10

staffs are kind and generous. They are good
Stayed 1 night in Mar 2023

8/10

usually
Stayed 1 night in Aug 2024

8/10

Hotel is good location but the break fast was is not good. Receptionists are so kinds. All other things are ok .
Stayed 1 night in Jul 2022

8/10

Overall was ok except that the condition of the furnishing was run down . And the toilet shower the drainage cover was broken. Just concern for any pest or unwanted creatures that can crawl through the piping and entered through the broken hole drainage cover which made my sleep not peaceful.
Stayed 3 nights in Sep 2022

8/10

Stayed 4 nights in May 2025

10/10

Stayed 3 nights in Apr 2025

8/10

2人部屋なのにフェースタオルが毎日ひとつしかない
Stayed 4 nights in May 2025

10/10

Stayed 5 nights in May 2025