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"The hotel is updated and nicely decorated and very clean. The breakfast had hot items and a good selection and was very good. The staff was friendly and helpful. We will stay again if the opportunity presents."

"Will not use again hotels.com has poor customer service"

"Hotel amenities were very nice and a great location. The room was clean and cozy. I had no concerns about safety. Janet was very kind and attentive. The pool looked clean and inviting; however, TN is too cold for this FL gal. Thank you for the hospitality!! "

"Staff was super friendly"

"The property was a bit ran down. Our room was leaning toward not so clean. There was a cup under the bathroom sink full with dirty looking water, catching a leak under it. The bathroom walls had stains, a lot near the light switch which was gross. They just need to find a better clesner."

"Good and safe Place to spend the night in. In general, Room is clean; I would say 85% acceptable. But, Housekeeping MUST move the furniture around, in order to properly CLEAN the Room behind the furniture (bed, fridge, coach, desk, etc.), due it was very dirt underneath and behind it. I would stay here again, but I indeed recomend to properly clean the Room in places that are not immediately visible to the Guest, but for sure they'll be checked by Guests. "

"I really enjoyed my visit here. It was very quiet, clean and the view from the lodge was so lovely! The food at the lodge was good and reasonably priced. There were several good hikes that were accessible from the lodge. "

"The whole experience was delightful! Highly recommended this hotel. The best in Crossville by far !"

"Great spot to stay! Cute, clean rooms with a nice bathtub. Horses are welcome here! "