Find Ski Hotels in Jay, VT

"Not realizing the waterpark wasnt part of the Expedia package I went ahead and called the resort and purchased $300 in waterpark tickets. On 16 April we arrived and checked in at 5:30pm, I asked the front desk where I pick up the passes and they said upstairs and we got up there to find out it closed at 6pm while the website said 8pm. To make matters worse, we discovered that the restaurants and provisions store of the property also closed around the same time. Thankfully, we found a restaurant 5-10 min away, we explained to the waitress what had happened and she informed us her child was supposed to go the next week until they discovered the waterpark would be closed for the week because of spring break. I just got off the phone with costumer service only for them to tell me that there was nothing they could do, I purchased waterpark tickets for Thursday & Friday and they were telling me they wouldnt refund me for something I used, which was one days worth not two. I wouldn't reccomend this place to anyone especially if you have small children, there is absolutely nothing for miles. Lastly, we went to find an exra pillow only to find it blood and yellow staining on it, I reported it only to be told it was probably rust from a pipe."