6/10 مقبول
Stephen
24 أغسطس 2023
عناصر نالت الإعجاب: حالة المنشأة ومرافقها
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة ومستوى الراحة في الغرفة
Not relaxing if yoiu cant sleep
We was disappointed, that on our arrival day, they was cooking Pizzas for the other guests. We asked if we could also have dinner, and was told that we had not booked. They did later offer us one Pizza between the two of us. Our disappointment was, not to be sent an e mail, asking us if we wanted dinner on our arrival night as they where cooking this night. We declined and went to the nearest restaurant, which was nice.
The water from the shower head was skirting all over the place, we cleaned the head with e Squeegee left in the shower, and was covered in limestone which must have accumulated over many months. Thereafter the shower worked fine. I would suggest this is included in the weekly cleaning programme.
These where small issues, the main and concern was the issue with the air conditioning.
Firstly we would like to say, prior to arriving at Los Lobos, we had stayed in Seville circa 40deg and Tarifa circa 38deg,. Where both rooms air con worked both effectively and quietly.
On arrival we was told that they are Eco responsible, and not to leave the air con on whilst out of the room.
That evening we went out for dinner (no pizza) when we returned the room, well it was stifling, we had the ait con on full blast all night, and it never got the temperature down to a comfortable level, and the noise was deafening. We mentioned this in the morning, and was told it was because it was so hot. So was Tarifa and Seville. I told them it probably needs gassing
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Stephen
أقام 3 ليالٍ في شهر أغسطس عام 2023