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"We had an absolutely wonderful stay at this hotel. From the moment we arrived, the service was exceptional. The staff were incredibly friendly, attentive, and genuinely helpful, always going above and beyond to make sure we were comfortable. We truly appreciated the early check-in, which made our arrival so smooth and stress-free. The food was fantastic—fresh, delicious, and beautifully presented. Every meal was something we looked forward to. The view was simply amazing and made our stay even more special. Waking up to that scenery each morning was unforgettable. Overall, it was a very pleasant and relaxing experience. We would highly recommend this hotel and would gladly return in the future."

"Very clean everywhere . Great stay at reception but unfriendly at the breakfast. Beautiful common spaces. Quiet. A little issue with water pressure 1st day but better the next "

"10 of 10 excellent "

"amazing customer service from everyone at the hotel. Clean rooms, adequate facilities. "

"Conveniently located between airport and island. Maya Mall in short walking distance. Clean spacious room with A/C, ceiling fan and hot water. Daily cleaning. Polite staff."

"Perfect , quiet, totally relaxing place, clean room , staff is amazing, gorgeous views , the lake is clean, can swim, recommend 100% we definitely we will come back "

"Clean and great staff... the location was great! "

"Excellent experience from the rooftop bar to the beautifully appointed room. Exceptional staff that was more than helpful with every request that we had. I would highly recommend staying at this place!"

"Beautiful, clean, elegant, amazing views, best food, and everything so fancy, loved the experience there."