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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4.0 star property
Suburban Johannesburg hotel connected to a shopping center, a quick walk to Melrose Arch Shopping Centre

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Photo gallery for Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Breakfast, lunch, dinner served; garden views
Terrace/patio
View from property
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Lobby
Located close to Melrose Arch Shopping Centre and James and Ethel Grey Park, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provides a terrace, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
The current price is AED 383
AED 445 total
includes taxes & fees
12 Oct - 13 Oct

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Guest Room,1 King Bed ,Non-smoking

Minibar, in-room safe, desk, laptop workspace

Guest Room,1 King Bed ,Non-smoking

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hair dryer
Minibar
Coffee/tea maker
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hair dryer
Private bathroom
Minibar
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

View from room

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hair dryer
Minibar
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Birnam neighborhood, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is connected to a shopping center. The Wanderers Golf Club and Killarney Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Melrose Arch Shopping Centre and Sandton City Mall. Looking to enjoy an event or a game while in town? See what's going on at Wanderers Stadium. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours.
Visit our Johannesburg travel guideOpens in a new window
Map
22 Whitely Street, Johannesburg, Gauteng, 2076

What's nearby

  • Melrose Arch Shopping Centre - 3 min walk - 0.3 km
  • Wanderers Stadium - 13 min walk - 1.2 km
  • Rosebank Mall - 4 min drive - 4.5 km
  • Nelson Mandela Square - 5 min drive - 3.7 km
  • Sandton City Mall - 6 min drive - 3.4 km

Getting around

  • Rosebank Station - 8 min drive
  • Johannesburg Sandton Station - 12 min drive
  • O.R. Tambo Intl. Airport (JNB) - 31 min drive

Restaurants

  • ‪The Grillhouse - ‬3 min walk
  • ‪Istanbul Kebab - ‬4 min walk
  • ‪Protea Hotel Fire & Ice - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪tashas Cafe - ‬3 min walk

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Upscale hotel near Melrose Arch Shopping Centre
Located close to James and Ethel Grey Park and Wanderers Stadium, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provides a terrace, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Full breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An elevator, a porter/bellhop, and a banquet hall
  • 5 meeting rooms, smoke-free premises, and outdoor furniture
Room features
All 197 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Highchairs, streaming fitness classes, and coffee/tea makers

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  • Free airport shuttle
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,009 reviews
The price is AED 317
AED 368 total
includes taxes & fees
31 Oct - 1 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 6 km
  • Covered self parking on site (ZAR 50 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 for adults and ZAR 235 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Designer stores
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free area shuttle
  • High chair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 5 meeting rooms
  • Conference center (2,214 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 235 for adults and ZAR 235 for children
  • Airport shuttle fee: ZAR 760 per vehicle (one way)
  • Covered self parking fee: ZAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

Is Protea Hotel Fire & Ice by Marriott JHB Melrose Arch pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Self parking is available for ZAR 50 per night.

What time is check-in at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Check-out is at 10:00 AM.

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 760 per vehicle applies.

Where is Protea Hotel Fire & Ice by Marriott JHB Melrose Arch located?

Located in Birnam, this hotel is within a 10-minute walk of Melrose Arch Shopping Centre and James and Ethel Grey Park. Wanderers Stadium and The Wanderers Golf Club are also within 2 mi (3 km).

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Reviews

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.4

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 192 out of 385 reviews
Rating 8 - Good. 135 out of 385 reviews
Rating 6 - Okay. 28 out of 385 reviews
Rating 4 - Poor. 18 out of 385 reviews
Rating 2 - Terrible. 12 out of 385 reviews

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall apart from a really small and poorly equipped gym. Would definitely stay again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and always helpful staff made this a great stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Prajeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property!

Amazing property and great location with lots of restaurants around.
Breakfast with a view and nice weather
Restaurants nearby
Restaurants near by
Stayed 1 night in Nov 2024

10/10 Excellent

Chengeto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Corrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must say the property is good and standard Protea but the staff are EXCEPTIONALLY good. It was a pleasure with the level of service from every one of them. Recommend highly
Stayed 1 night in Aug 2025

10/10 Excellent

Olumide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing especially the staff. Great shops and restaurants located in walking distance
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter break

Lovely hotel staff are first class
Stayed 1 night in Nov 2024

10/10 Excellent

AIREDALE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I am coming back here next time

The stay was great. Staffs were so friendly in reception and hosting.
Stayed 2 nights in Jul 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. A very good tidy clean hotel with a good breakfast. Rooms small'ish but good comfortable bed and clean Staff are helpful but unfortunately I did get my Bose Headphones stolen from my room during my stay so be careful with leaving valuables.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Love it!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying in this unique and conveniently located hotel when I visit Johannesburg.
Stayed 3 nights in Jan 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Holiday

Family holiday to kuger starting in Johannesburg, hotel and area is safe and excellent for walking around
Stayed 3 nights in Dec 2024

10/10 Excellent

Donnay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The staff we’re very friendly and helpful always
Stayed 11 nights in Oct 2023

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in a great location to be able to step out of the hotel and have a number of shopping and dining options. Hotel itself is lovely and rooms are well appointed.
Stayed 6 nights in Nov 2022

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All top
Stayed 1 night in Jun 2025

10/10 Excellent

alison

Staff were very friendly and helpful. Hotel had everything we needed.
Stayed 4 nights in Nov 2023

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Very professional
Stayed 1 night in Feb 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hôtel: je recommande!

Très belle expérience dans cet hôtel très bien placé et très élégant! L’accueil et le service sont au RV: merci et bravo! Très grand choix de petit-déjeuner: un délice.
Stayed 1 night in Jun 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Best a place in Joe Berg
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Dec 2024

10/10 Excellent

MsLaprea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Excellent staff. Could use some minor repairs to the rooms (small cracks in sink) but it is a comfortable convenience stay.
Stayed 3 nights in Nov 2023

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent with multiple restaurants and the mall in walkable distance. The hotel is across from the Marriott. Hotel restaurant menu is limited, not so much of fruits or yogurts option.
Stayed 1 night in Mar 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a safe and accessible location within Melrose Arch. The retro decor takes a while to get used to but don’t let that put you off. The rooms are comfortable and the breakfast’s spectacular. The best part of the hotel is the people. From the front desk to the restaurant to the laundry facilities, everyone is incredibly friendly and efficient. I have stayed here multiple times with my family and alone, and will keep on coming back. Very good value for money.
Stayed 4 nights in Aug 2024

8/10 Good

Leila, RICHMOND HILL

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location of the hotel , close to shooping center and lots of good restaurants around it. what I didnt like about the rooms, three wasn't enogh sapce to store your clothes and in the bathroom no room to leave your toiletery which made it very inconvenient.
Stayed 1 night in Feb 2023

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