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Sentral Johor Bahru

3.0 star property
Hotel with free parking, near Johor Bahru City Square

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Located near Johor Bahru Customs, Immigration, and Quarantine Complex, Sentral Johor Bahru offers a welcoming retreat. Enjoy the outdoor pool and children's pool or simply unwind with a meal at Terrace restaurant. With dry cleaning services and concierge services available to guests.

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

About the neighborhood

Map
No.17, Jalan Tenteram, Tanjung Puteri,, 17, Johor Bahru, Johor, 80300

What's nearby

  • R&F Mall - 5 min walk - 0.5 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 7 min walk - 0.6 km
  • Komtar JBCC - 7 min walk - 0.6 km
  • Johor Bahru City Square - 7 min walk - 0.6 km
  • KSL City Mall - 5 min drive - 4.1 km

Getting around

  • Kranji Station - 7 min drive
  • JB Sentral - 19 min walk
  • Seletar Airport (XSP) - 32 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬9 min walk
  • ‪Kedah Makanan Heng Kee - ‬7 min walk
  • ‪Kedai Makan Jadi Baru Botak 新自立食館 - ‬6 min walk
  • ‪蒲种上汤街 - ‬8 min walk
  • ‪SF Coffee - ‬7 min walk

About this property

Sentral Johor Bahru

Hotel near Johor Bahru City Square
Close to Komtar JBCC, Sentral Johor Bahru provides a terrace, dry cleaning/laundry services, and a business center. The on-site restaurant, Terrace, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • Luggage storage, 1 meeting room, and concierge services
Room features
All 143 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Showers, bidets, and free toiletries
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Similar properties

Standard Triple Room | Desk, free WiFi

The Ardens Hotel-Taman Johor Jaya

  • Free WiFi
  • Parking available
  • 24/7 front desk
8.0 out of 10, Very Good, 3 reviews
The price is AED 76
AED 91 total
includes taxes & fees
11 Dec - 12 Dec
The Ardens Hotel-Taman Johor Jaya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Terrace

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MYR 75 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sentral Johor Bahru
Johor Bahru Sentral
Johor Bahru Sentral Hotel
Sentral Hotel Johor Bahru
Sentral Johor Bahru
Sentral Johor Bahru Hotel
Sentral Johor Bahru Hotel
Hotel Sentral Johor Bahru
Sentral Johor Bahru Johor Bahru
Sentral Johor Bahru Hotel Johor Bahru

Frequently asked questions

Does Sentral Johor Bahru have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sentral Johor Bahru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sentral Johor Bahru?

Self parking is free at this property.

What time is check-in at Sentral Johor Bahru?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sentral Johor Bahru?

Check-out is at noon.

Does Sentral Johor Bahru provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 75 per person applies.

Where is Sentral Johor Bahru located?

Located in Central District, this hotel is within a 15-minute walk of R&F Mall, Johor Bahru City Square, and Johor Bahru Customs, Immigration, and Quarantine Complex. KSL City Mall is 2.6 mi (4.3 km) away. JB Sentral is 19 minutes by foot.

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Sentral Johor Bahru Reviews

Reviews

6.4
Rating 10 - Excellent. 43 out of 433 reviews
Rating 8 - Good. 137 out of 433 reviews
Rating 6 - Okay. 135 out of 433 reviews
Rating 4 - Poor. 77 out of 433 reviews
Rating 2 - Terrible. 41 out of 433 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Barb

Disliked: Property conditions & facilities
Pool under maintain ( close for long time ) but available in advertising.
Stayed 1 night in Jul 2023

6/10 Okay

fook yeow

Liked: Staff & service
Hotel seem old.
Stayed 1 night in Feb 2023

2/10 Terrible

Yoke Loong

Disliked: Cleanliness, property conditions & facilities, room comfort

Very bad hotel. Will never stay

Room was mouldy, no towel and worse bed divan is broken so bed feel shaky and with noise. Hotel full so can't change room
Stayed 1 night in Oct 2021

2/10 Terrible

Muhammad syazwi azim

Disliked: Cleanliness, property conditions & facilities, room comfort

Pffttttttt 😪

Extremely bad hotel I've experienced in my whole life!! I can't stay not even a minute there. Have to look for other hotel.
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's cleaniness is terrible, after 1 night of staying there, experienced dust mite bite my whole body
Stayed 1 night in Dec 2020

6/10 Okay

nurul, johor

Liked: Amenities, property conditions & facilities
Overall is so-so. Called customer service asking for towel bcause they cleaned the room without leaving new towel but they ask me so many question. Like they didnt believe they forgot to bring the towels. Toileteries also just give 2 tiny soap for my 4 night stay. Housekeeping also didint load new soap after they cleaning. Luckily i bring my own soap. Also the aircond is leaking. Bench beside the window also dirty. Others good.
Stayed 4 nights in Sep 2020

8/10 Good

muhd, Manjung, perak

Liked: Cleanliness, staff & service
Near ciq and a shopping mall
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Comei...not bad
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Overnight stay

All was ok except that the room had a kind of stale smell.
Stayed 1 night in Jan 2020

4/10 Poor

KIMLIE, Singapore

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is accessible to malls and near the jb sentral immigration. Easy to locate. The hotel itself is old. Need maintenance. Repairs, Repaint and change of linens (Towels, bedsheets, curtains and comforters). Almost everything is old, must change. You can hear noises outside your room. Need sound proofing.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Please make more parking for customers
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The most horrible hotel in JB. There are literally bugs moving around on the bed and they refused to change room for us. No toilet paper in the toilet and the housekeeper took forever to arrive. The fridge is spoiled, not working and leaking water. The room is old and dirty. Terrible experience and i wont ever return to this place at any cost
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Everything good n excelent
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Room comfort

night stay

night stay
Stayed 1 night in Sep 2019

4/10 Poor

Kelvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very bad Hotel

The overall hotel is very bad. 1st. when me and my friend step into the room, we found a few cockroaches near the hot flask area. 2nd. the mini bar fridge is damage. 3rd. the bed is uncomfortable 4th. the TV do not have satellite channels and only a few channels to watch. TV do not have usb ports. 5th. the air conditioning is not clean. My friend and I keep having irritated nose. 6th. There is no toothbrush, toothpaste, hand soap and hand towels. The only good things: 1st. The receptionist is friendly 2nd. The place is very near to JB CIQ and R&F shopping mall 3rd. The rainshower is good. not worth staying
Stayed 1 night in Jun 2019

2/10 Terrible

VIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Attn : HM/GM of HSJB Room was absolutely disgusting. wall had coffee stains, toilet was disgusting to even step in, the shower door was missing from room causing my whole toilet to be wet. I called the reception at around 1130pm for extra bath mat, they said they dont have any. I said my toilet is wet and i need them. It took them half an hour, i called and asked if the guy is coming, the staff replied "lagi 1 minit dia sampai bilik kau". 'BILIK KAU?! is this the level of customer service you have in your hotel? Having Erica hotel as a new competition, HSJB does not even bother to provide clean rooms and proper service. Not about the price, but the service will make people return. Being an ex Sentral Hotel staff myself, i am disgusted with the rooms and staff who answered my call that night. Otherwise, i arrived pretty early, the staff at the Reception was kind enough to give me the room around 1130am. HSJB really need to up it's game. Hardware, and software.
Stayed 1 night in Jun 2019

10/10 Excellent

Ezuan, Batu Pahat Johor

Liked: Property conditions & facilities
Best Of the best
Stayed 1 night in Mar 2019

4/10 Poor

Amine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Médiocre

Première chose quand nous arrivons on nous annonce que le wifi ne fonctionne pas. Dans la chambre la propreté laisse fortement à désiré et pour finir au "petit déjeuner" nous avons le choix entre nouille ou riz.... appelons cela un dîner, nous avons demandé des oeufs nous avons eu comme réponse "nous ne servons pas des oeufs tous les jours". Nous avons donc été forcé de dîner à 9h du matin... de plus si vous souhaitez de l'eau ne vous attendez pas à en trouver dans la chambre vous devrez vous servir dans une petite fontaine à eau dans le couloir (nous avons préférez en acheter dans une épicerie en bas de l'hôtel) je ne recommande pas !!!!
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Wifi was not working in the room
Stayed 1 night in Jan 2019

8/10 Good

Cyril

Liked: Room comfort

Plutôt agréablement surpris

Chambre très correcte en rapport des commentaires que j'avais lu..... Pas de Wi-Fi durant un jour sans aucune explication cohérente ni excuse de la part de l'hôtel.... Très grande chambre bien équipée et claire....Bonne douche....Pas parfaitement propre mais ça n'était pas non plus une porcherie.... Seul hic de cet hôtel c'est que c'est loin de JB Sentral car il faut marcher sur une passerelle interminable et avec les sacs et la chaleur étouffante,bon courage pour ceux qui iront en marchant..
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
行き方 バス、鉄道の駅2階から出ると左手に大広場⁈と記載の歩道橋がありそこから行けば、10分ほどで着きます。道路を横切る必要もありません。 ホテルはwifi使用出来ず。シャワーの温度が低すぎる。プールは泳いでる人がいて楽しそうでした！
Stayed 1 night in Dec 2018

4/10 Poor

Khoo

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth as what I pay.

Overall hotel condition is very bad. Room floor is sandy and amities is bad. Especially bathroom. Reception is friendly but the rest is slow repond or never respond. Not worth as I pay for USD60 per night.
Stayed 1 night in Dec 2018

6/10 Okay

haryani

Disliked: Room comfort

worth for a short stay

the bed could be better as the mattress is damn soft i could feel the spring of it
Stayed 2 nights in Aug 2018

8/10 Good

shafiq

Nice room. Fit to the price. Comfort
Stayed 1 night in Nov 2018

8/10 Good

MUHAMMAD LUTFI WONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wwww8888

very good.
Stayed 1 night in Nov 2018