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"It’s really convenient to stay in this hotel. Except the air conditioner is not working well. There’s no temperature control device. The weather is quite hot in July as a result the room is not cool and comfortable when we just got in the room. "

"Loved this hotel. Close to restaurant and shopping area. I will visit again!"

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"Exceptional location and five star, high-end staff make this hotel feel premium. Carpet seems old and dated. So don't sleep or eat off it. Bed was comfortable in my spacious and well equipped room. "

"The stay was absolutely surreal. Breakfast was worth the extra $20/pp USD so don't skip. The Onsen was a really neat experience and the body & hair products were literally top notch. The only complaint are the pillows. They are really bad. Luckily walking 20k steps means you can sleep on the ground you are so tired. Would stay again but maybe buy a pillow. Like for real for real."

"Very nice property, nicely situated! Staff were very friendly and helpful when asked, restaurant and lounge were top notch!!"

"Beautiful hotel, great size rooms, modern. Hotel facilities are fantastic. Loved the basement Onsen. "

"Amazing place and kind staff "

"Good location, friendly staff"