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"Clean room, good staff"

"Disappointing stay at Sandman Hotel. Requested a lower floor multiple times due to my child’s difficulty with elevators—no response and was told it wasn’t possible. We were placed on the 12th floor and only moved to the 5th after insisting at check-in. Hotel advertises being family-friendly but showed little understanding for sensory needs. We even had to clean our own room after requesting housekeeping. Raised concerns at check-out, but nothing was done. Customer service needs serious improvement."

"Good place to stay for a weekend!"

"The room had dirty carpet smell like smelly feet and sheet were old. Hot tub wasn't clean. Pool was very cool."

"Not bad for the price"

"Casino was excellent. Got tire damage from the construction unfortunately."

"This hotel is always consistent in its good hospitality and cleanliness"

"Underground parking was sold out when we arrived, so we had to park on the street. Fortunately, it was the weekend so the 2 hour limit didn't apply."

"the rooms were NOT what was pictured when booking the room. completely different, run down, dirty and overall super grungey."