"The ice machine on my floor was not working. The spa pool was out of order. The main pool was freezing - I basically couldn’t use the one amenity I wanted. The breakfast was okay, not terrible, just a notch above school breakfast. The mattress was much too firm. We paid nearly $400, arrived on Friday after noon and checked out Sunday morning. I think considering what we paid, we did not get what we paid for. I’m disabled and walk with a cane. Having to needlessly travel to the main floor for ice was a hassle. And I needed to use the pool / spa to relax the pressure on my back. I could have stayed at a motel and had the same level of service (likely better). I wouldn’t stay here again or recommend it. On the good side, the staff was very friendly."
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