Does Utopia Hotel have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from April 1 to May 31.

Is Utopia Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Utopia Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Utopia Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Utopia Hotel?

Check-out is at 11 AM. Late check-out is available for EUR 50 (subject to availability).

Does Utopia Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Utopia Hotel located?

Situated in Jurbise, this golf hotel is within 3 mi (5 km) of Royal Golf du Hainaut, Hippodrome de Wallonie, and Grand-Large Marina. Mundaneum and Museum Mons Doudou are also within 6 mi (10 km).

Utopia Hotel Reviews, Deals & Photos 2025

4/10 Poor

Prince Antony

8 August 2025

Disliked: Cleanliness, amenities, property conditions & facilities

They could improve a lot as the location is near to parks.

Stayed 1 night in Aug 2025

10/10 Excellent

Nipon

18 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect moment after a whole day in Pairi Daiza Zoo, this hotel give a peaceful moment, we play snooker in the morning and some other client in the swiming pool..that really cool... The breakfast is really good. much offer and delicious. Big love.

Stayed 1 night in Jul 2025

6/10 Okay

Mark

20 August 2025

Liked: Cleanliness, staff & service

Stayed for two nights. The treehouse was a great experience and the hotel is nice and clean. The hotel is located in a very green and nice environment which was amazing during our stay. We had a nice view into the Woods from the treehouse. Unfortunately after the first night the bath towels were not exchanged for fresh ones or lets say, the room was not cleaned and checked. This was a little strange but got some fresh towels from the reception. Employees of the hotel are kind and helpful. Breakfast was ok but a little meager. This hotel is nearby Pairi Daiza which is a fantastic animal kingdom zoo. We did not use pool but lookes nice to cool down when it's hot outside. In short, an nice hotel in beautiful surroundings

Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

25 November 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel with good service

Stayed 1 night in Nov 2024

8/10 Good

Tim

11 April 2025

Good for price

Stayed 3 nights in Apr 2025

2/10 Terrible

omer

21 April 2025

Disliked: Amenities, property conditions & facilities

Terrible hotel, everything is broken, mold I'm the rooms, need major upgrades.

Stayed 1 night in Apr 2025

8/10 Good

Anette

29 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the family

Nice stay for our family. The kids likes the pool and the beautiful tree-houses.

Stayed 1 night in Jun 2024

8/10 Good

LarsGöran

7 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel on the countryside outside Mons. Recommended.

Stayed 1 night in Jul 2023

10/10 Excellent

DAVID

1 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot, great room, thé only problem came from thé morning light that woke me up too early

Stayed 1 night in May 2024

8/10 Good

William

29 April 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They have really cool cabins available. My room in particular had some craking in walls, probably due to the actual building maybe being older. But did not affect my stay at all.

Stayed 1 night in Apr 2023

2/10 Terrible

Sophie

29 June 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

We stayed in one of the sauna rooms. First issue was that the room was situated downstairs, next to the gym, the hotel toilets, & the reception area, so was very noisy. We had people in the room above us banging the floor, running around & shouting at 1am. The sauna was a nice addition to the room, but the water bucket was full of mouldy water. Cobwebs & dust everywhere in the room, and a colony of ants outside the room door, which a member of staff did clean up, but the ants returned about 10 mins later. We went for food at the hotel too, which was nice, but definitely not worth the price at all. The staff were all very polite and did assist when we reported the people above us being loud. The gym was nice, had little equipment but was good quality & very clean. We didn’t use the pool. I wouldn’t go back to this hotel, and I would recommend finding somewhere else in the area to stay.

Stayed 1 night in Jun 2024

4/10 Poor

John Arne Ø

16 July 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Understaffed, and Poorly maintained.

The staff were nice; but understaffed. The pool was outside but not temp. controlled, and it was green with algea (indicating poor cleaning & little/no chlorine). The room's toilet had large yellow stains because it was slightly running non-stop, which also meant I heard it refill it's tank every few minutes. The drain in the bathtub had a large amount of hair in it (at least two-three month's worth) and the tub was not cleaned properly. The Aircon did not work so the room was hot and humid the whole week. There was no minibar, and the walls were thin - I was forced to listen to a neighboring room's couple "enjoy themselves" two nights in a row: thankfully the tv's sound worked - but all the channels were in french (except one). The hotel was worn, and poorly maintained as a whole; stained/damaged walls, poorly cleaned rooms, and unkept external areas were quite noticable from the moment I entered the parking lot. Even the aricon control and keycard/power box in the room were loose on the walls. The dinner steak was delicioius, but the presentation was mediocre at best. The pictures on Hotels.com do not match reality. I was disappointed in the hotel, and I felt sorry for the staff (whom honestly seemed to try their best, despite being understaffed). My colleague was in a room on a different floor, but the situation was more-or-less the same there. I tried to change hotels on day 2, but the booking type hindered this possibility.

Stayed 4 nights in Jul 2024

2/10 Terrible

Maarten

9 July 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Based on the pictures this looked like a fine hotel to spend the night. Little did we know. The room smelled horrible. Comparable to sewer and an old homes people smell. The airconditioning did not work. We complained several times (3) during the evening and night. The staff was willing to help. Little did we know that the staff actually dealt with these complaints many times. So it was just a rehearsed helping offer. Heard that from the barman during my last complaint in the middle of the night. The room is in desperate need of a new carpet, a new paint on the wall and new mattresses and a new bathroom and a new airconditioning which can actually work. The bathroom shower did not work due to the lime scale. There was no water coming thru the big shower head at all! The lime scale on the walls was of the charts. There are tons of mosquitoes in the room and hotel. So sleeping with the window open was no option. At 1pm i could get a hold of a fan so we were able to get a few hours sleep but we woke up with broken backs and a lot of mosquito bites. After that it was time for breakfast. There was not a lot of choice. There were two types of bread, chocolate croissants and some cereal. The scrambled egg was really disgusting. The orange juice not fresh. I can go on and on with everything that is wrong with this place. On top of this all the fire alarm went off three times due to a mail function. The pool water had turned green. This hotel definitely earned a top 2 spot of worst

Stayed 1 night in Jul 2024

8/10 Good

Michael

26 September 2025

Liked: Cleanliness, staff & service

Personeel vriendelijk Gebrek aan info bij aankomst waardoor geen plaats restaurant Accommodatie deur klemt door verzakking mist hier en daar afscherm kapje schakelaar

Stayed 1 night in Sep 2025

8/10 Good

Jennifer

19 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Séjours pour 2 nuits, climatisation qui ne fonctionne pas et coupure générale pendant 4 heures pour la derniere nuit, donc pas de wifi, obliger de partir pour diner à l'extérieur surtout après une journée en famille épuisante. Suite à la coupure, le lendemain matin machine a jus d'orange, pomme et eau en panne. Les 2 filles présentes ont assurées un service en donnant ce qui était dispo au bar, bravo pour leurs professionnalisme afin de garantir la satisfaction du client. Pour le diner, il y a un reel manque d'organisation, 1 serveuse et 1 apprentie ne suffit pas pour garantir 50 couverts! Quand a la chambre, oui il y a quelque traces d'humidité et heureusement que le cadre reste idyllique et calme. Quand au propriétaire, pourquoi ne pas faire quelques travaux d'aménagement et embaucher du personnel confirmé en cette période a flux tendu ? C'est un hôtel à fort potentiel, il serait dommage de le délaisser.

Stayed 2 nights in Aug 2025

8/10 Good

Martin

18 August 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Die Übernachtung im Baumhaus war etwas besonderes. Ein Fenster war defekt und konnte weder gänzlich geschlossen noch richtig geöffnet werden.

Stayed 1 night in Jul 2025

4/10 Poor

Monique

10 August 2025

De grootte van de kamer was goed. Groot en ruim. Het is rustig gelegen. Kamers zijn best gehorig. Douche was vies. Bruine vlekken in de wc-pot en een vieze douchekop. In de avond douchen kon alleen met koud water iets wat met een kind niet echt fijn is. Kluis was kapot. Airco werkte niet, en alle comfort kamers zouden volgens het hotel een koelkast hebben ( behalve onze comfort kamer waarschijnlijk).

Stayed 2 nights in Aug 2025

10/10 Excellent

Caroline

2 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice facilities

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

28 July 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je me suis fait avoir par les photos

Porte fenêtre cassé, sol sale et collant, pommeau de douche pas adapté qui inonde la salle de bain pleine de moisissures. L’odeur y est très désagréable voir horrible. Le lit très inconfortable et les coussins quasi inutiles vu leur qualité. La salle de sport est sale aussi. Pas assez de place de parking pour toutes les chambres. C’est bien de mettre de l’eau de pluie dans les toilettes, c’est mieux quand ça ne fuit pas et fait du bruit toute la nuit. L’isolation phonique est nulle. Aucun réseau, le wifi est comme l’hôtel. La piscine est ok. Plus jamais.

Stayed 1 night in Jul 2025

8/10 Good

Anna-Maria

28 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das Zimmer war ruhig, sauber und gut möbliert. Das Bett war sehr gut und richtig bequem. Das Personal war zuvorkommend. Leider können wir über das Restaurant nichts sagen, weil wir zu kurz im Hotel waren, um es zu besuchen. Wir hatten nur Zeit zum Schlafen. Aber nächstes Mal bleiben wir länger. Besten Dank an das Team.

Stayed 1 night in Jul 2025

4/10 Poor

Eric

27 July 2025

Disliked: Cleanliness, property conditions & facilities

Chasse d eau qui coule , donc bruyant la nuit. Trace d humidité sur les murs de la chambre. Table de chevet cassée.

Stayed 1 night in Jul 2025

10/10 Excellent

Anders

18 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk sted - en oase af ro med lækker mad og gode faciliteter

Stayed 1 night in Jul 2025

2/10 Terrible

Kasper

17 July 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

brug det aldrig.

det mest beskidt hotel. og alt var i stykker.

Stayed 1 night in Jul 2025

10/10 Excellent

Chloe

16 July 2025

Liked: Staff & service, property conditions & facilities, room comfort

Vraiment un excellent hôtel en ce qui concerne le cadre et l’emplacement, piscine, jeux pour enfant, restaurant, le personnel est très sympathique. Petit bémol en ce qui concerne la propreté, toile d’araignée dans la chambre, joint de carrelage de salle de bain moisi et la literie n’est pas très confort en ce qui concerne m oreiller et le matelas. Cependant je conseillerai cet hôtel à 100% et y retournerai si je le peut!!!!

Stayed 1 night in Jul 2025

8/10 Good

Reynald

5 July 2025

Liked: Staff & service, property conditions & facilities, room comfort

Excepté la salle de bain tout juste propre … il ne fallait pas regarder de trop près

Stayed 1 night in Jul 2025

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