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"Clean room, helpful and friendly staff. Shops and beach nearby. Lots of pools."

"We love the location of this hotel. Everything we needed was within walking distance. The staff were friendly. Our only concern was the elevator situation as it would frequently take a long time to stop by our floor that we had to go one floor down or ride up so we can an elevator to go down the lobby. Over all, we enjoyed our stay at this hotel."

"For a first time stay in Hawaii, the Sheraton Beach resort was excellent choice. The property was well kept and our room looked updated with no issues. Stunning ocean views throughout the resort and we were right in the middle of all the Waikīkī beach action."

"On the beach"

"The location was great. The idea of getting fresh towels every 3 days was not fair and clean due to reserv water"

"Everything about the Ala Moana Hotel by Mantra was acceptable except for the very long elevator wait times, the exorbiant ammenity fees of almost $40 dollars a day, and the parking fees of around $41 dollars a day. Also, the hotel staff were very "transactional" in their communications with us. Although they were superficially friendly and helpful, beyond a certain point in our conversations, it seemed to us like they didn't want to be bothered by us or our questions. The hotel staff seemed...

"Place is very small and carpet is dirty."

"Affordable option for easy access to Waikiki."

"Beautiful, clean, modern with a great location. Staff were wonderful. Lydia, the concierge was amazing and really hooked us up0- great trips, well planned out excursions. Overall great experience. And the beds were amazingly comfortable!"

"We had a great time! Great resort and great services!"

"Great stay!"

"Pool was great, location excellent, there’s a teeny tiny sandy beach close by."

"The hotel is an older building with wallpaper peeling off the walls from the room. Upon entering the room it gave off a mold scent. The location is great since it's a block away from the beach. Horrible experience with housekeeping staff. I found myself struggling to get towels since they were only allowed to give one per day. A smaller older lady that was in charge of housekeeping on our floor was extremely rude and would give you dirty looks not even providing a welcoming smile. However, I do...

"We would definitely stay there again. The room was nice and we had a ocean view which was even better. The pool was excellent and heated. The location was perfect not too far of a walk at all to the beach or to the strip they cleaned and restocked our room each day."

"THIS WAS A GREAT PLACE TO STAY. OUR ROOM WAS VERY CLEAN, THEIR VALET STAFF WAS SUPER FRIENDLY. OUR ROOM HAD TERRIFIC BEACH AND POOL VIEWS AND THE POOLS WERE VERY CLEAN. I WOULD DEFINITLY RECOMMEND THIS PLACE ABD WILL STAY AGAIN IN THE FUTURE."

"Perfect location for a family!! Lots of construction so some of the amenities weren’t available but amazing for what we came for. Will definitely book again!"

"rundown, ratty, and outdated. glass shower door had wonky hinges and barely opened. reception staff was really unfriendly and rude, like htey were doing us a favor to allow us to stay in their overpriced dump. just no."

"Amazing hotel great location"

"I had an issue with my first room and its cleanliness, I won’t say what it was but it was highly disappointing! They gave me a new room that was upgraded and took off two days of resort fees. I honestly should have asked for more off. The food was about a 3/5 the drinks were a 4/5 and The pool and hot tube were like a 4.5/5. The front desk clerks weren’t super big on consistency with customer service. For some patrons they gave the full details of the property and where to find things, for me...