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"Service at the Terrace Restaurant was amazing, the gentleman in the evening was excellent, he made great recommendations and took good care of us. The food has always been good here but the continue getting better. The winemaker/sommelier Giorgi is very charismatic and always welcomes us back in a warm manner, thank you. On room for improvement i would recommend to fix/adjust the in-room toilets flush, as water goes for way too long wasting water. As you have many foreigners coming to your place put written recommendations for the sauces as some may miss to experience the right mix of flavours, for example Tkemali with Mtsvadi or with the potatoes. Also as soon as we arrive and we were getting of our car a very unfriendly guy approached us out of nowhere, i think he was security from the main gate asking us... "gismet?" Which i believe he meant "yes? I am listening"... we told him it was not our first time and he started to wave his arms around in a very impatient manner and the ask again what we were there for. Very unpleasent and rude! He should be trained on his verbiage to rather welcome people with a smile rather than making us feel unwelcome. We love this place and we will come back, this feedback is meant for improvement of this very lovely place we enjoy very much."

"Hotel is situated in a beautiful location and is aesthetically pleasing. We liked the spa and the restaurant on level 4 which was quiet and child free. Service was ok. Staff are still learning on the job so they do not meet 5* hospitality. Overall, nice hotel but needs improving for service. "

"A lovely small property run by Keti. She looked after me impeccably. The place is basic and the price refects that. But it comfortable and clean with views to die for. A wonderful individual breakfast prepared for you at your desired time. Would recommend it and would 100% stay again."

"They turned off the water at 12 pm noon while i was all foamed, in the shower, that’s their checkout sign i guess, never heard that anywhere in the world, ruined my morning. "

"Very good location, excellent staff"

"Excellent food. Amazing view to the Caucasus. Quaint town. Service in the restaurant was, let's say, typical Soviet but the food was superb"

"excellent glamping experience, the view is spectacular. you can see the whole snow-capped Caucasian mountain range right in front of your room, Room is comfortable. bathroom is excellent. Staff service is wonderful. you can enjoy fantastic view when you have your breakfast. It is a bit far from city center but with your own transportation, it is not a problem. excellent stay and highly recommended"