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"Great Ambience "

"Very disappointing. The food at a ryokan is at least half the value of the experience. I have been to many ryokans from budget to luxury and by far, the food here, was the worst. Tasteless and poorly prepared. Like it came from the fridge to perhaps the microwave in some cases and then to our table. August is not a popular time to visit this area so perhaps the chef was on vacation. The room itself was pleasant. The private outdoor bath was nice. The public bath facilities were fine. They do not offer slippers (highly unusual) because they claim that the public spaces are very clean so no slippers are necessary. The spaces may be clean but my son got a splinter walking on the wooden floors. The staff are pleasant and the shuttle service from the station is very convenient. But none of it justifies the price. I wanted to take my mother to a luxury ryokan as a special treat. I really wish I picked somewhere else. "