"The rooms were nice. But not very sound proof the person in the next room had there phone alarm set for early in the morning. It rang for 20-25 minutes straight. I could clearly hear it through the walls. I guess they were just a heavy sleeper "

"All was good except for 2 of the staff in the lounge, very rude unhelpful on multiple occasions. Overall staff was great, but for the two on the gold lounge level."