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"Reception staff called Melvin he is really cool and I love the cookies,are so fresh "

"Nothing but good words for this wonderful hotel and its lovely staff. We stayed in a suite for 4 nights facing the Twin Towers. View was impressive and beds were superbly comfortable for a good night's sleep. The breakfast selection was lovely too and restaurant was never too crowded. Also love the hospitality at the lounge access where my girls and I spent a few hours everyday doing work. To top it all off, the hotel is right next to KLCC Park with its own running track and majestic views, perfect for someone like me who prefers pounding the outdoor tracks to the indoor treadmill. Need I say more?"

"The service from the staff was excellent especially the concierge Aaron. Everyone was very helpful at all times. "

"Amazing property, close to twin towers and shopping. Staff were wonderful, made us feel extremely welcomed. Would highly recommend. "

"I am happy to stay in this hotel. Because the location is very convenient for shopping and the hotel staffs all are very kind and polite. Will stay in again."

"It was amazing "

"Excellent service "

"Had an amazing stay, staff are so friendly and I couldn’t fault a thing. Room was spacious and the location was fantastic. Sad to be leaving KL and I will be back and will definitely stay here again"

"I had an incredible experience at The Face Suites! From the moment I arrived, the service was warm and professional. The suite itself was spacious, modern, and equipped with everything I needed — it felt more like a luxury apartment than a hotel room. But the real highlight? The sky deck infinity pool. It offers one of the most breathtaking views in all of Kuala Lumpur — swimming with the Petronas Twin Towers and KL Tower in full view was surreal, especially at sunset when the city lights begin to sparkle. It’s truly a must-see spot that lives up to the hype on social media."