Find Family Hotels in Kamen

"We loved the appearance of the hotel; it was so clean and the staff were professional, albeit a bit cold and less welcoming than anticipated. However, we enjoyed our stay very much and would not hesitate to return in the future. We did find the construction noise in the morning a little jarring, but we understand that it was just part of the renovations and the hotel could not control the noise, so we were not bothered too much. Overall a very pleasant stay!"

"When we arrived we had been allocated a different room to the one we booked. It seems this was due to miscommunication from Expedia to the hotel itself. However the staff on the desk were very helpful and resolved the problem within a few minutes. Rooms are spacious and the small kitchette is a huge bonus. "

"Conveniently located, clean and comfortable. I have been coming here last 12 years. Consistently good experience. "

"No food available when we arrived tired and hungry. No room service. We had to go back out at 10.40pm looking for a restaurant nearby that was still open or else eat fast food. This is not the standard we expect from Mercure."

"Value!!"

"Nice hotel. A quiet location but a little noisy from a combination of poor acoustics throughout and close to a busy train track. "

"Brilliant stay! The hotel is very well maintained, the staff are extremely helpful, the bar/restaurant/breakfast buffet has a relaxed atmosphere with great selection of food & the added bonus of having a lovely pool & spa in the hotel! Would definitely stay again!"

"Unfortunately our small room was unbearably hot and facing a very busy and noisy street. Our stay in previous years was more pleasant."