"Spacious room for 3 people. Clean hotel and room. Plenty of amenities like liquid soap, shampoo, toothbrush/toothpaste, hair dryer, instant coffee and tea, microwave, refrigerator, and a safe in room. Free washer, dryer, and detergent in the basement level but dryer can take a long time to dry so don't overstuff. Friendly and helpful front desk staff who can speak English. 24 hours front desk even though online says limited front desk. We were able to check in at 2:00am at night with a front desk staff. Plenty of restaurants and convenience stores close by and almost all take credit cards. Two train stations within 5-7 minutes walk from the hotel. Used baggage delivery service from the hotel. They charged by the size and weight of the luggage. We paid about $75 USD for three large luggages. The luggage arrived at our Kyoto hotel with no issue. We took the bullet train to Kyoto so recommend to travel light. Should request front desk for baggage delivery service a few days in advance. There is a luggage storage area in the front lobby. The area is very safe. Recommend this hotel. "