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"Room was very clean. Exactly as we expected. Friendly and helpful staff. Breakfast was delicious."

"Clean. Onsen was good. Nice Ryokan experience."

"全て良かったです"

"This hotel is brand new and shows! Beautiful. Great place to stay. The breakfast was amazing. The only thing I would improve on is having coffee available so we don’t have to walk to the 7/11to get it before breakfast begins. They offer it in the room but I honestly don’t trust those in rooms that we can make ourselves available that are not supervised. Overall a gem of a place! "

"Yes"

"Very helpful"

"Very close to the lake and had underground parking. "

"Staff was helpful from the start. Hotel provides courtesy shuttle to the hotel from Kawaguchiko station. Staff welcomes you into the hotel and guide you to your room. Staff will explain how to use any amenities such as the open air bath. Our room used a futon and a staff will come by and set up the room. Much like other reviews, hotel is outdated and quite far from any convenience store or restaurant."

"This was an amazing experience with spectacular views and impeccable service. Spotless, spacious rooms. Wish we had stayed more than one night. Having our own private onsen was awesome! You won't regret staying here no matter your age or number of people!"