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"Unique urban style hotel. Staff were nice."

"We had a great stay, brand new and clean hotel"

"Walkable distance to downtown. Clean. Professional staff."

"The hotel was in a great location for the town, many restaurants and close to the main road, and there was free parking. However, that was as good as it gets. We arrived late in the evening and were shown to a room that had hairs all over the bathroom, dirt on the floor, sticky surfaces and bugs in the windows. We asked to be moved, which the staff were very gracious and helpful about, but this took an hour to sort out and even the new room had hairs in the bath tub, a stained selection of chairs, towels/sheets with holes in that smelled weird, and mould all over the shower blind. We would have complained again but it was already very late and we were tired. The hotel was very odd and empty, we did not bother with the breakfast we did not want to spend a moment longer than necessary there."

"Everything was great except the 2 flimsy towels and 2 small bottle of shampoo and shower gel. We got the king bed deluxe room on 5th floor which is quiet."

"The room was clean and spacious. Staff and boss were very friendly."

"Clean room, the bed was a little strange with plastic feeling underneath, loud traffic noise impacted my sleep but they did provide earplugs, all front security staff were really nice and helpful, there’s a staff at the bar had some attitude when I asked some water"

"The hotel is located in the old town, with clean rooms and courteous staff. There are many coffee shops and eateries in the vicinity. Concubine Lane is just a 5 min walk from the hotel."

"Breakfast need to start earlier. If room comes with breakfast option, then, there should be a free option for a takeaway breakfast if the restaurant is not opened early enough. The attached shopping mall is boring. So being attached to a shopping mall is no longer an attraction. Friendly staff. Cowboy hats make the door men interesting and different. The green and yellow decorations look cheap and childish. "