"The hotel is over priced for what is provided and comparable hotels of better quality are available in the area for a fraction of the room rate charged at this hotel. In fact, there are two multi story hotels right next door where you can get a double room and breakfast for less than $80.00, whereas this hotel charges $250/night. f one wants to experience the hotel, just take the guided visit, but stay at another hotel. The breakfast is pitiful, and barely any selection and if ordering from the menu on the table, the server removes the menu immediately after you make your order to prevent you from requesting other items from the menu even though the hotel offers a full breakfast in the room rate. The choices and quantities on the breakfast buffet are so poor that guests just glance at the offering and turn around and go outside the hotel to find breakfast. There is essentially no hotel room service, bath towels are not changed, minimal in room coffee and tea choices and quantities are limited, and room features are quite bare. Room lighting is very poor and the general room atmosphere is dark and cold. We have stayed at far better and higher quality hotels in Penang at a comparable room rate but after experiencing the Cheong Fatt Tze Blue Mansion we would not recommend it to anyone and we regret having spent so much to get so little. "