This was our first trip to Hawai'i, and it was our 25th anniversary. So I wanted the trip to be the best. Thanks to Susan, it was even more than that! We stayed a week, and we loved every minute of it. The location was perfect...right on the beach, 20 feet from the sand. The sound of the waves was so soothing, and sitting out on the lanai to watch the world go by was just what we needed. We had a full kitchen, and I was able to make some delicious meals when we weren't eating at one of the area's excellent restaurants that Susan recommended.
The bed was very comfortable, and there was plenty of closet space. We didn't even use the television, but the living room was cozy. The shower had a great shower head, unlike the paltry ones at most of the hotels. And the ocean breeze was just perfect in the condo.
Susan was very attentive and friendly. I love a property owner who is truly invested in the property, and wants to do everything they can to ensure their customer is satisfied. On this particular trip, the washing machine wasn't working (and there was a shortage of new ones on the island). But we were able to work around that (and even had the offer of their property manager, Sheila, do laundry for us if needed). Ultimately, we didn't need it, and Susan still refunded us part of our money because of the "inconvenience". That is customer service!
I would recommend this property to anyone who wants to visit Kauai. A million Mahalos!