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Top Kapolei Hotel Reviews
Embassy Suites By Hilton Oahu Kapolei
10/10 Excellent
"Great alternative from staying in Waikiki. Friendly staff, clean rooms, and convenient."
Marriott's Ko'Olina Beach Club
8/10 Good
"Staff are responsive and friendly"
Ko Olina | Beach & Pool Access | Tropical Resort Stay
10/10 Excellent
"This is our second time on this property, and we love everything about it. The room was perfect again, we had a fabulous view, and we always enjoy that there is as much or as little as you want to do. We will be back again!"
5-star. Rave reviews. Stunning lanai with ocean & mountain views. Special rates!
10/10 Excellent
"Excellent vacation spot, excellent host! The condo was beautiful, clean, and well-appointed. We lived on the lanai because of the breeze and the stunning view. I truly appreciated the host's communication throughout the rental process, especially during a severe weather event. The pools were lovely and the property is within walking distance to so many restaurants, shops, and resorts. Afternoon Dole whip at Aulani and dinner at the Four Seasons became our daily ritual. There was just one exception to an otherwise fabulous property that was absolutely beyond the host's control: a few of the front lobby and security staff were noticeably and consistently rude to guests. Several of the concierge staff were lovely, but the good did not, unfortunately, outweigh the bad. We didn't dare ask another question after having a front desk team member roll their eyes and curtly respond when we inquired about gate access after 9 p.m. We watched and cringed with several other guests' interactions throughout our stay that were as simple as questions about directions or where to find recycling bins. While I was waiting in the lobby, two of the security team made fun of a family that just checked out. Again, this did not for one second take away from how wonderful the condo was, but it did add a bit of an uncomfortable vibe to the complete experience. Stunning views, great location, excellent communication from host- we will be back! We just will avoid the lobby as much as possible."
1 NIGHT COMPLIMENTARY PROMO! OCEAN VIEWS-BEACH TOWER-CORNER VILLA
10/10 Excellent
"The best trip experience we had by far! Place was exactly as advertised Diana the host was helpful easy to communicate with and the place was perfect would definitely recommend staying here for your Hawaii trip"
Oct 13-19 440/nt! Upgraded BeachFront Ocean View 3BR 2.5BA Villa 1734 sqft Flo 7
10/10 Excellent
"We really enjoyed our stay here for our family trip of six. The property had everything we could ask for, and it was truly one of the best experiences we’ve had in Hawaii. Highly recommended!"
Residence Inn by Marriott Oahu Kapolei
8/10 Good
"Staff was very helpful - Lei was great - breakfast staff was very friendly especially Aaron - breakfast was also very good"
Mountain View - 2 Bedroom - Marriott's Ko Olina Beach Club - Full Resort Access
8/10 Good
"Communication with host was excellent. Very professional, organized, and friendly. The resort property is beautiful, and we love the location on the island. Check in was a breeze. Room was as described in listing (although I should have read more closely - I thought we had 2 queen beds in the second bedroom, but it was actually a queen bed and a queen sofa). Only taking stars off for room location (and related, what we paid relative to what we got). In fairness to the host, the listing is clear and accurate, and I know room assignments are made by the property, not by the host. Still, I was a little surprised by our partial view … of the parking lot. As mentioned above, all things that are fully “controllable” by the host were flawless. I think if you arrive with adjusted expectations for your room location/view, you will be very happy with this rental!"
Luxurious Beach Villa 3BR/2.5B in KoOlina~FREE WIFI, GYM w/ ALL NEW UPGRADES
8/10 Good
"The villa was beautiful, well-stocked, and comfortable, but management ultimately overshadowed our vacation. After 13 hours of travel with 4 kids, we arrived to find our villa was not ready. Management blamed us for missing a single email notification, even though all prior communication had been handled strictly through the booking app. Once we were allowed to check in two hours later, we endured a 45 minute walkthrough explaining every single appliance button and lock before we could finally unpack and relax. We returned our rented golf cart for a refund after discovering it was banned from the beach paths, which was the entire reason we rented it in the first place.The biggest issue was the outdated air conditioning unit, which initially could not cool the villa below seventy-eight degrees. When we reported this, staff defensively claimed we were the first guests to ever complain about the temperature. My husband had to wait around for a maintenance technician, who successfully lowered the temperature to 73 degrees by charging the unit with refrigerant. Even then, the system struggled during the heat of the day, though we fortunately spent most afternoons away from the property. While the staff was initially very nice, they became incredibly deflective and unhelpful the moment we experienced these real issues. Despite these management headaches, we truly enjoyed our family time. I hope the owner is able to see these reviews so they can have true feedback!"