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"this hotel is in a great location with free parking which is rare these days. area feels safe and is conveniently with in a shopping area so everything at hand. i stayed here a few years ago and it is feeling a little tired than I remember however they were in the process of renovations during our stay. check-in was great and communication prior to arrive amazing especially from Dee who replied to all my emails and collected packages on my behalf which were waiting for me on arrival. Our room was ready early and that was nice to be able to go straight in and settle. room was large with plenty of room we had a wet bar but i didn't really see the purpose as all it had extra was a microwave, but no plates or knife and forks etc. to which we thought we would have. no kettle in the room only a drip coffee machine which I hate using for tea as it makes water taste funny prefer a kettle. The carpets felt dirty and I ended up putting towels down to walk around as it just wasn't nice under foot especially after a clean shower. they did offer a free breakfast which was very basic however the hot options really didn't change over the 6 days we were there not a big problem for me as I like the waffles. they offer hot water and coffee 24/7 but only issue is they only offered decaf black tea bags, surely not that hard to put out normal tea bags, so I went and purchased my own English breakfast tea bags. loved the filtered water station to fill my water bottle. checkout was swift."

"Great staff, great breakfast. "

"The staff was friendly, greeted us everytime we passed a worker… always had clean towels filled at the pool. The complimentary breakfast was also great!"

"Good for families as it’s located on the ground floor and a quick getaway or staycation. Price is steep for a no view room."

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"Upon check-in we were given the wrong room number. We took our luggage/groceries up & struggled with keycards to get in the room until the guests staying there opened the door to confront us. We returned to the front desk & they then gave us the correct room number, but our keycards wouldn’t open that room either. It was a very awkward/unpleasant check-in after traveling all day. The building location, pools & lagoon beach were all amazing! We’ve stayed at Aulani and Marriott, but we preferred these condos in between as they were much quieter & very relaxing, Easy walk to the other lagoon beaches, restaurants & the shopping center down the street. Nice to have garage parking, but our space was far from the unit. We’ve stayed in several similar style luxury condos, but for the rate we paid, we were disappointed with the overall condition of this unit. The dishwasher was cracked & broken with a piece of tape on it saying “do not use.” The dining chairs fabric were all stained, so we ate our meals at the kitchen counter (only 2 stools) or in the deck chairs. Overall, the furniture was all worn, chipped & not up to the quality of the complex/rate. The patio had a bunch of empty planter pots. The kitchen was very sparse, not enough plates/cups to match occupancy of 6, so we had to wash dishes every meal & use random items. Cooking pans were limited & old/damaged. We booked here for a luxury kitchen to cook in, which it was not. We’ll come back but only if we stay in another unit. "

"We had an amazing family vacation at Aulani! The staff were incredibly friendly and helpful from the moment we arrived, and check‑in was quick and easy. The resort is truly designed for families — there were so many activities for the kids, and plenty of things for adults to enjoy as well. Getting around was simple, and it was easy to explore outside the hotel without dealing with traffic. Our room was spotless, comfortable, and perfect for relaxing after long days of fun. We loved our stay and would absolutely recommend Aulani. We’re already hoping to make this an annual tradition!"

"Loved everything about this place! The attention to details was impressive."

"We have stayed in the Ko Olina area at a number of resorts. The Four Seasons was hands down the best of all experiences. The staff members were exceptional. The amenities are unmatched. Truly a trip of a lifetime for our family."