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"Excellent"

"Staff is courteous but saying yes sir ok sir is not enough they should carry out their jibs and satisfy guests"

"We had an amazing stay at this hotel. The staff truly went above and beyond to provide outstanding service and made us feel very well taken care of throughout our entire stay. They prepared a special breakfast just for us, brought extra fruit to our room, and even adjusted the housekeeping schedule and service based on our personal preferences. It was clear that the staff genuinely cared about their guests and were always willing to do a little extra to make our stay as comfortable as...

"No"

"."

" The hotel's central location was a highlight, and the staff were friendly. However, the buffet breakfast was disappointing – very basic with limited options. The room was spacious and clean, but the bathroom was problematic: no hot water despite multiple requests, and the basin was quite wobbly. "

"Facility was good"

"First and foremost, I would like to acknowledge the excellent service provided by the front desk, restaurant, and guest service teams. They are consistently polite, courteous, and willing to go above and beyond to assist guests. However, the facilities could benefit from some attention and updates particularly the bathroom odor and the inconsistent hot water flow in the shower."

"Room 414 very disappointing experience / poor cleanliness. Very disappointing stay. The room was not clean, and the bathroom was very dirty and poorly maintained. The reception staff were also unprofessional and did not communicate properly. I arrived a couple of hours before the official check-in time after a long international journey. Instead of clearly explaining that early check-in was not available, they repeatedly told me to wait another ten minutes. I waited for around 30 minutes, only...