Escape to Phuket Emerald Beach Resort, where tropical gardens and luxurious amenities create a relaxing haven. Enjoy free water park access, sip cocktails at the poolside bar, or unwind with a coffee from the coffee shop/cafe. Take advantage of 3 outdoor pools and dry cleaning/laundry services.
Located in Karon, Phuket Emerald Beach Resort is in the entertainment district and near the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Karon Beach and Kata Beach. Traveling with kids? Consider Patong Go-Kart Speedway and Phuket Offroad Fun Park, or check out an event or a game at Bangla Boxing Stadium. Looking to get your feet wet? Jet skiing, snorkeling and water skiing adventures can be found near the property. Visit our Karon travel guide
Free water park access, a poolside bar, and a coffee shop/cafe are just a few of the amenities provided at Phuket Emerald Beach Resort. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
Free self parking
Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
Beach towels
Room features
All 282 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
More amenities include:
Bathrooms with showers and hair dryers
Wardrobes/closets, balconies, and free infant beds
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Beach shuttle (surcharge)
Free uncovered self parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 850 for adults and THB 425 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Couples/private dining
Things to do
2 outdoor pools
Children's pool
Free children's club
Free water park
Gym
Waterslide
Family friendly
2 outdoor pools
Children's pool
Free children's club
Free water park access
In-room crib
Soundproofed rooms
Waterslide
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Beach towels
Garden
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchairs on site
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathrobes
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
50-inch smart TV
Food and drink
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board on request
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for THB 1800.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately THB 850 for adults and THB 425 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: THB 1800.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Phuket Emerald Beach Karon
Phuket Emerald Beach Resort Hotel
Phuket Emerald Beach Resort Karon
Phuket Emerald Beach Resort Hotel Karon
Frequently asked questions
Does Phuket Emerald Beach Resort have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.
Is Phuket Emerald Beach Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Phuket Emerald Beach Resort?
Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Phuket Emerald Beach Resort?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Phuket Emerald Beach Resort located?
This family-friendly Karon hotel is located by the ocean, within 1 mi (2 km) of Karon Beach Roundabout and Karon Beach. Kata Beach and Kata Noi Beach are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Phuket Emerald Beach Resort Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The food and service was good.
I think the pool is closing too early but it´s pretty general around the area. Apart of that, all good, simple hotel but good.
Spacious room, clean hotel. Waterplay facilities are great. Beach with great waves and sand are just across the street. Feet wash taps available at entrance of hotel. Breakfast buffet is mediocre. The bathroom shower water temperature is not constant and alternates between hot and cold about 6 times within 5 minutes of showering.
Whilst the property is not sprawling in the footprint - it has been cleverly designed. It has modern and contemporary rooms and has the essentials close by such as 711, pharmacy, laundry service and food providers. The pool facilities for younger children are fantastic with two areas. Breakfast buffet was great with an air-conditioned area where the food choices were laid out.
A great place to stay for families, waterslides are great but dominate the pool areas due to their size.
Lifeguards on duty at the slides and safety is taken very seriously.
Food from the restaurant is very average and expensive.
There are lots of happy hours at the different bars and the sky bar is well worth checking out.
Rooms are cleaned daily and towels changed.
The resort is very clean especially the toilets and the staff are very friendly.
Pool access rooms for families very spacious and would recommend booking one of these for your stay.
We had a thoroughly enjoyable stay and would recommend to anyone with kids.
Probably not a good resort for couples due to the amount of kids and the waterslides being such a big part of the pool areas.
Breakfast decent enough and heaps of choice and lots of staff.
They don’t provide you enough towels or other amenities unless you ask. They don’t support you proactively for anything unless you strongly request. Facilities and location are still great. Not sure if I want to stay there again.
Ai
Stayed 5 nights in Nov 2024
10/10 Excellent
Yee K
6 March 2024
Liked: Cleanliness, staff & service, room comfort
Regret I didn't stay longer
Stayed here after 3 days at a nearby Avista Grande hotel because it was sold out for the dates we wanted. Am so glad I decided to move hotels and move here. It was amazing. Rooms were clean. Breakfast was plenty. The slides were so fun. Didn't realize I had a pool access room or maybe it was a free upgrade? Location was also awesome compared to the previous hotel. Anyhow, really loved it and wish we had stayed longer.
Good place to stay good location. Would only maybe stay there again. As there was very little water pressure in the shower and a very inconsistent temperature. Also, in the four other hotels we stayed in in Thailand. There was a selection of English-speaking TV channels which were missing at this hotel. Both issues were raised with the front desk. And for some reason, couldn’t be fixed. And also there was no bacon served at breakfast. Overall the place was quite nice. Fantastic swimming pool and the staff were fantastic.
Peter
Stayed 4 nights in Apr 2024
8/10 Good
Marina
13 October 2025
Beautiful resort for a young family with small kids. Clean rooms and friendly staff, breakfast was beautiful but the pool was too small and cold
Orbitz and the property staff need to manage their relationships with their vendors.There is a disconnect with what is on the Orbitz website with what is offered at the property. The offering needs to be clearer.
The only reason we booked into this hotel was for the kids pool and kids slides. We were told when booking that they would be freshly renovated before our arrival however this was not the case the kids pool and all the slides was closed. The room we were given back into the pool bar and the pool Access also doubled up as common access for everyone which made our front balcony incredibly busy. Dirty nappies on the floor around the pool. We asked if we could pay to stay for one night then get the refund on the remaining nights but were declined by the manager who never came out to speak to us face-to-face. The room smelt, the sheets were really dirty. Awful. Start to our holiday thankfully we move to a much better hotel.
Kathryn
Stayed 3 nights in May 2025
4/10 Poor
Norbert
8 December 2024
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
NOT a 5-star hotel
I have been coming to Thailand almost every year in the past 10 years and Phuket Emerald Resort has been the biggest disappointment. 1. We booked a room for 3 people, still there were only 2 towels. The next day, after the room had been made, we had again only 2 towels. On the last day of our stay, to our biggest surprise there were ZERO towels in the room at 4.30 pm. All the used ones were taken and they were not replaced. I asked staff, and was told that there were no clean towels. How can a hotel run out of clean towels??? 2. The swimming pools are way too cold and dangerous. On the second day of our stay my daughter was swimming in the children’s pool and the sharp side of the pool cut her toe open! She was bleeding in the children's pool, which has sharp surfaces all over. My daughter couldn’t enjoy the beach or the pool after that incident. 4. I also got injured on the second day of our stay. The bathroom door design is terrible. The top of the bathroom door is sharp and pointy. It cut my left arm open as I was entering the bathroom. Swimming in the sea was also over for me. 4. I got bitten by mosquitos while sleeping. Other hotels in Thailand usually offer electric mosquito repellents. 5. This is not a 5-star hotel. I stayed in Phuket in an actual 5 star hotel before, and the difference is day and night. Without the issues 1-4, I would give this hotel 4 stars, however, with the issues, this is maximum 2 stars for me.
So, overall, this has been a terrible experience.
With the exception of the slides (and only the slides) there is little to like about this hotel. There are not enough seats around the pool. The hotel in general is best avoided.
1. Staff are totally untrained, and the systems forced on them by management are generally a total failure. You can expect wet towels all the time (system fail),
Baggage. Porters not trained to bring trolly, then have to go back and get. Only to then mix up bags and send one of another guest bags to airport with us.
Simple things like make up room (tags on door) were missing - leading to it sometimes taking 2-3 conversations with housekeeping to get room cleaned. Something that impacted our boys sleep.
2. The showers and water pressure are totally terrible. One minute boiling hot, then freezing cold. Then no pressure and this went over entire stay. On average i would say i basically had Lukewarm showers. However, as we were there with a group the shower issue was common on the entire hotel.
Our toilet needed to be fixed on day 1. Appears the hotel tries to limit water usage using a "water bottle" in the toilet water storage area. I guess a 'geto' fix for the issues. I have a photo - as I couldn't believe it.
on Check out the hotel was most concerned with the fact i had booked for extra night (more than needed) to allow a check out of my choosing, that they were trying to hand write contracts (no refund) rather than dealing with the checkout.
Basically we didn't get what we paid.
Hadde familierom med pool access. På nett kan dette kun bestilles for to voksne og ett barn under 12 år, men vi var to voksne og to tenåringer. Ikke noe problem, god plass! Ordnet bestillingen via resepsjonen til hotellet.
Store rom, bra utvalg på frokostbuffet. Basseng for alle aldre. Flott førsteinntrykk.
Noe dårlig renhold av rom. Masse støv under senger og mugg i fugenene nederst i dusjen. Brukte en av hotellets tannbørster til å fjerne noe av dette!
Alltid flere ting som var tomt på frokostbuffet, spesielt glass, juice, syltetøy, frukt. Betjeningen sene med å rydde bord og dekke på igjen, men er to etasjer med bord hvis man vil ta med maten å sitte oppe.
Flere barer. Aktiviteter, spesielt for de minste barna. Treningsrommet stusselig.
Rolig område uten partyfaktor. Mange spisesteder rett på utsiden. Drosjer og tuk-tuk rett på utsiden. Stranda rett over gata.