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Secret Cliff Resort Phuket

4.0 star property
Hotel with 2 restaurants, a quick walk to Karon Beach

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2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Creator video
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Deluxe Double or Twin Villa with Sunset | 1 bedroom, minibar, in-room safe, individually decorated
Couples treatment rooms, sauna, hot tub, body treatments, aromatherapy

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Spa
  • Bar
  • Room service
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Garden View

Highlights

Balcony or patio
Yard
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Villa, Sea View

Superior Villa, Sea View | 1 bedroom, minibar, in-room safe, individually decorated

Superior Villa, Sea View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double or Twin Villa with Sea View

Deluxe Double or Twin Villa with Sea View | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double or Twin Villa with Sea View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room with Ocean View

Deluxe Double or Twin Room with Ocean View | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room with Ocean View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Room with Ocean View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Romantic Suite Ocean View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double or Twin Villa with Sunset

Superior Double or Twin Villa with Sunset | 1 bedroom, minibar, in-room safe, individually decorated

Superior Double or Twin Villa with Sunset

Highlights

Balcony or patio
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Suite, Ocean View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
707 Patak Rd, Karon, Phuket, 83100

What's nearby

  • Karon Beach - 9 min walk - 0.8 km
  • Patong Beach - 5 min drive - 4.3 km
  • Bangla Road - 5 min drive - 5.4 km
  • Kata Beach - 6 min drive - 5.8 km
  • Kata Noi Beach - 9 min drive - 8.1 km

Getting around

  • Phuket Intl. Airport (HKT) - 72 min drive

Restaurants

  • ‪Centara Lobby Lounge - ‬15 min walk
  • ‪Kiri - ‬3 min drive
  • ‪Daeng Restaurant - ‬10 min walk
  • ‪พรรณี - ‬3 min drive
  • ‪Portofino - ‬3 min drive

About this property

Secret Cliff Resort Phuket

Upscale hotel near Karon Beach
Located close to Patong Beach, Secret Cliff Resort Phuket provides 2 poolside bars, a terrace, and a garden. Indulge in a body treatment, a body scrub, and a Swedish massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area.
Other perks at this hotel include:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
  • A front-desk safe, concierge services, and tour/ticket assistance
Room features
All 167 individually decorated rooms include comforts such as air conditioning and bathrobes, as well as amenities like late night room service and free WiFi.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with bidets and tubs or showers
  • 32-inch HDTVs with cable channels and DVD players
  • Balconies or patios, wardrobes/closets, and recycling

Languages

Chinese (Sign language), English, French, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 150 to 400 for adults and THB 100 to 300 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Couples/private dining

Restaurants on site

  • CoCo Pizza
  • Secret Cliff Restaurant

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 400 per pet, per night
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 150 to 400 for adults, and THB 100 to 300 for children
  • Airport shuttle fee: THB 2 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 1 (one-way), (up to 11 years old)
  • Pet fee: THB 400 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cliff Phuket
Cliff Resort Phuket
Phuket Cliff
Phuket Cliff Resort
Phuket Secret Cliff
Phuket Secret Cliff Resort
Secret Cliff
Secret Cliff Phuket
Secret Cliff Resort
Secret Cliff Resort Phuket
Secret Cliff Hotel
Secret Cliff Resort & Restaurant Hotel Karon
Secret Cliff Resort Phuket/Karon
Secret Cliff Resort Phuket Karon
Secret Cliff Phuket Karon
Secret Cliff Phuket Karon

Frequently asked questions

Does Secret Cliff Resort Phuket have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

Is Secret Cliff Resort Phuket pet-friendly?

Yes, pets are allowed at this property. There's a fee of THB 400 per pet, per night.

How much is parking at Secret Cliff Resort Phuket?

Self parking and extended parking are free at this property.

What time is check-in at Secret Cliff Resort Phuket?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Secret Cliff Resort Phuket?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Secret Cliff Resort Phuket provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of THB 2 per vehicle applies.

Where is Secret Cliff Resort Phuket located?

Situated near the beach, this spa hotel is 0.5 mi (0.8 km) from Karon Beach and 2.5 mi (4 km) from Patong Beach. Kamala Beach and Rawai Beach are also within 12 mi (20 km).

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Secret Cliff Resort Phuket Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 108 out of 413 reviews
Rating 8 - Good. 133 out of 413 reviews
Rating 6 - Okay. 90 out of 413 reviews
Rating 4 - Poor. 43 out of 413 reviews
Rating 2 - Terrible. 39 out of 413 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
Stayed 5 nights in Mar 2025

2/10 Terrible

Daniel David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
Stayed 22 nights in Jan 2025

6/10 Okay

Justin

No
Stayed 3 nights in Feb 2025

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!
Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Enjoyed it.
Stayed 5 nights in Apr 2024

10/10 Excellent

lin

Liked: Staff & service
Disliked: Cleanliness

amazing sea view

amazing sea view、quiet 、friendly reception.
Stayed 1 night in Apr 2024

6/10 Okay

Surakrai

Liked: Cleanliness
The view of the rooms and location of this accommodation is great
Stayed 2 nights in Oct 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the view and privacy!
Stayed 4 nights in Mar 2024

6/10 Okay

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't pay more than 40 pounds

The staff not helpful didn't want to call a taxi down into karon dirty pillows with no covers building work is going on
Stayed 1 night in Dec 2024

6/10 Okay

Archana

Liked: Cleanliness
It’s far from the beach and other restaurants.
Stayed 10 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to go back

Everything was really spot on
Stayed 6 nights in Jul 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc
Stayed 2 nights in Dec 2023

10/10 Excellent

Yan Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its amazing. I enjoyed a lot during my stay 💕 thanks for the hospitalisation
Stayed 2 nights in Jul 2022

6/10 Okay

Thomas Keith

Liked: Cleanliness
Disliked: Property conditions & facilities

Great location, poorly run!

Great location, great facilities... However, you often see up to 6 members of staff behind the reception desk, doing what? Try cleaning up the pool area, pick up leaves.. Poorly run, dirty pool area, and seems to be going to ruin. Dreadful wifi...
Stayed 6 nights in May 2024

8/10 Good

sun

Liked: Cleanliness, staff & service
It was a bit outdated for sure. But ocean view was great and was quite close to the nice beaches. Staffs were very kind. Good value for money.
Stayed 4 nights in Apr 2023

6/10 Okay

Mohammad

There is a weird animal (crickets type noise) around the property which is very loud
Stayed 1 night in Apr 2024

6/10 Okay

Rouzbeh

I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.
Stayed 3 nights in Feb 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bait and switch nightmare

Secret Cliff Resort is a deceptive bait-and-switch. Booked via Hotels.com, lured by promises of Karon Beach proximity and ocean views. Reality: resort is across a busy four-lane highway, far from the beach, and with no ocean views from the rooms we were assigned. Photos on Hotels.com and their own website showcased amenities belonging to the newly opened Anona Sunset Boutique Hotel, not Secret Cliff. Our "Sunset Villa" was a basic, ant and termite-infested room, with a broken shower and a flooded bathroom. The advertised restaurants, gardens, and panoramic views were completely nonexistent. While there was one pool on the property, it was not the multiple pools or the "Secret Sunset Pool" advertised. Staff were consistently dismissive and unhelpful, refusing to address our concerns or provide manager contact information. Hotels.com provided absolutely zero support, despite our immediate complaints about the severe location discrepancy and the misleading photos. They hid behind a non-refundable policy and refused to hold Secret Cliff Resort accountable for their fraudulent advertising. We were forced to cut our vacation short and leave early due to the unacceptable and unsanitary conditions, as well as the complete deception. This experience was a complete waste of time and money, and exposed the shocking inadequacy of Hotels.com. Avoid Secret Cliff Resort at all costs, and be extremely wary of booking through Hotels.com, as they clearly do not prioritize their customers.
Stayed 4 nights in Jan 2025

6/10 Okay

Olena

Disliked: Amenities, property conditions & facilities
Property overrall is looking run down. Some repairs and cleanup to be done. Information about beach access was confusing in resort distribution page. There is absolutely no walking access to the beach.
Stayed 7 nights in Feb 2023

6/10 Okay

Kanyarat

It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.
Stayed 1 night in Dec 2022

2/10 Terrible

Jeetinder

Disliked: Staff & service
Really stunning property, a bit in the middle of nowhere. Service was absymal. Complaints were laughed at and some of the staff v rude, ie waking you up in.tge morning with loud talking and bangining when cleanimg rooms of those who hsve checked out. Complain and you just get told "ok, ok". Had to wait best part of an hour plus 4 calls to reception just for toilet roll!
Stayed 6 nights in Mar 2023

6/10 Okay

Mario

Liked: Amenities
Disliked: Cleanliness, staff & service
It has a view that is breathtaking, the resort as well is very beautiful. The reception staff is very polite, but apart of this they need to change a lot of things to be the best. The cleanliness of the room and the pool is very poor, maybe is better to hire more people cause there was only one housekeeper going up and down through all the resort. The breakfast service as well needs to be changed, no European choices at all. Most of the things were noodles and in a morning we also found bolognese pasta that was there. If maybe they focus more on those things can succeed.

2/10 Terrible

Elisha

Disliked: Cleanliness, amenities, property conditions & facilities
The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
Stayed 6 nights in Dec 2023

2/10 Terrible

Preetam Mohan

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
To summarise - Horrible staff. Have never encountered such rude staff in my entire life. We went to checkin early at 10:30 AM (had a city tour scheduled so had to keep our luggage) but got an outright no. They allowed us to keep the luggage in the office space. So that was ok. The property is really beautiful, so my wife requested the staff to click our pics. The way they responded was like we did a crime asking. Her response was no, I am busy and so is the rest of my staff. We just chose forget it and not spoil our mood because of it and went away to our city tour. In the evening, we returned to expect some better behaviour from the front desk staff but what we encountered was one of the worst behaviour I had seen ever. The front desk staff name was 'Kik' and her conduct towards us was absolutely atrocious. She was sarcastic right from the beginning. We asked for our luggage but refused to help. I am not sure how she was employed, but she was just the opposite of the term 'Hospitality'. She ignored whenever we asked her something. In short, the staff behaviour spoiled our entire day. It made us keep wondering as to why did we deserve such atrocity! On the other hand, the property is just beautiful. The view of the sea was magnificent. The in house restaurant staff were very well mannered. She played us lovely romantic music and food delivered was delicious. But all this was overshadowed by the behaviour of the front desk that has forced me to give a 1 star rating.

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes und hilfsbereites Personal
Stayed 11 nights in Jan 2025