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"Excellent service from arrival to departure. Attentive staff who showed us into a lounge for check-in. Nightly firework displays directly in front of the hotel is a big plus and we are able to enjoy the firework display from our private onsen in the room. Only downside is there isn’t much to do near the hotel, other than boating on the lake. Overall, a very pleasant stay and I will definitely stay at this property again if I am in the vicinity. "

"The staffs were very kind and professional. The lake view was the best."

"Thanks for a very relaxing holiday and stay."

"Al ser nuestra primera vez en Japón, la verdad llegamos con un poco de nervios al hotel, una vez llegamos las instalaciones, los espacios y el personal fueron increíbles! La verdad sin conocer mucho de hoteles japonés lo recomendaría y de ser posible volvería! De verdad que fue increíble todo, la panadería de las mañanas es demasiado rica! "

"Onsen experience was the best! Kaiseki dinner and breakfast buffet was wonderful. Close to Jigokudani."

"the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area"

"Very clean and well run. Staff are "

"Very good breakfast and staff."

"Beautiful view, perfect location. Easy parking. Highly recommend the dinning experience. Great experience the hot spring. Will be back to visit again. "